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- Tasks: Drive customer success and revenue growth by managing post-sale relationships.
- Company: Leading customer communications company based in London.
- Benefits: Competitive salary, hybrid work model, and excellent benefits.
- Why this job: Join a dynamic team and make a real impact in diverse industries.
- Qualifications: Proven experience in SaaS Account Management and strong negotiation skills.
- Other info: Opportunity for career growth in a vibrant work environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading customer communications company in London is looking for an experienced Account Manager to drive customer success and revenue growth. The role emphasizes managing post-sale relationships and identifying expansion opportunities across diverse industries. The ideal candidate should have a proven record in SaaS Account Management and possess strong negotiation skills. This is a hybrid position, requiring three days a week in the office, with a competitive salary and benefits.
Strategic SaaS Account Manager — Growth & Retention employer: Hard Yaka
Contact Detail:
Hard Yaka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic SaaS Account Manager — Growth & Retention
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a Strategic Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company’s customer communication strategies and think about how you can contribute to their growth and retention goals. Tailor your answers to show off your negotiation skills and past successes in similar roles.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your experience in SaaS Account Management. Plus, it shows you’re genuinely interested in joining our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for driving customer success and revenue growth.
We think you need these skills to ace Strategic SaaS Account Manager — Growth & Retention
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SaaS Account Management. We want to see how you've driven customer success and revenue growth in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed post-sale relationships and identified expansion opportunities.
Show Off Your Negotiation Skills: Since strong negotiation skills are key for this position, include examples in your application that demonstrate your ability to negotiate effectively. We love seeing how you’ve turned challenges into wins!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Hard Yaka
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of SaaS Account Management. Brush up on key metrics, customer success strategies, and how to drive revenue growth. Being able to discuss these topics confidently will show that you’re not just familiar with the industry but are genuinely passionate about it.
✨Showcase Your Negotiation Skills
Prepare examples from your past experiences where you successfully negotiated contracts or resolved conflicts. Highlighting your negotiation prowess will demonstrate your ability to manage post-sale relationships effectively, which is crucial for this role.
✨Research the Company’s Client Base
Dive into the company’s existing clients and industries they serve. Understanding their customer base will allow you to tailor your responses and show how you can identify expansion opportunities. It’ll also help you ask insightful questions during the interview.
✨Prepare for Hybrid Work Dynamics
Since this is a hybrid position, think about how you can effectively manage relationships both in-person and remotely. Be ready to discuss your strategies for maintaining strong communication and collaboration with clients and team members, regardless of where you’re working from.
