Managing Director North - London

Managing Director North - London

Full-Time 100000 - 150000 € / year (est.) No home office possible
Hard Yaka

At a Glance

  • Tasks: Lead and drive Go-To-Market performance for Aircall in a high-growth environment.
  • Company: Join a unicorn AI-powered customer communications platform with a global presence.
  • Benefits: Competitive salary, work-life balance, and a fast-learning entrepreneurial environment.
  • Other info: Diverse and inclusive culture with opportunities for personal and professional development.
  • Why this job: Be part of a pivotal moment in a rapidly growing company and make a real impact.
  • Qualifications: Proven leadership in sales and account management with a focus on AI-driven growth.

The predicted salary is between 100000 - 150000 € per year.

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries. This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management, in a high-growth context, at a turning point in Aircall’s trajectory. We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results—while keeping things human, fun, and fast.

Key Responsibilities
  • Own and drive end-to-end GTM performance
  • Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion
  • Accountability for pipeline creation, bookings, ARR growth, retention, and expansion
  • Ensuring tight alignment with Marketing, Partnerships, Product at a regional/global level
  • Execute ambitious growth targets
  • Translate company-level growth objectives into clear local plans and execution priorities
  • Drive consistent over performance through strong operating cadence, forecasting, and performance management
  • Lead AI-driven growth
  • Make Aircall’s AI Product Suite a central pillar of the local GTM motion
  • Ensure teams are equipped to sell business outcomes and AI-driven value, not just features
  • Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
  • Collaborate cross-functionally
  • Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation
  • Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns
  • Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners
  • Build and inspire high-performing teams
  • Lead, coach, and develop GTM teams across the region
  • Foster a culture of excellence, ownership, and accountability
  • Attract and retain top talent in a highly competitive environment

Why join us?

  • Key moment to join Aircall in terms of growth and opportunities
  • Our people matter, work-life balance is important at Aircall
  • Fast-learning environment, entrepreneurial and strong team spirit
  • 45+ Nationalities: cosmopolite & multi-cultural mindset
  • Competitive salary package & benefits

DE&I Statement

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

Managing Director North - London employer: Hard Yaka

Aircall is an exceptional employer, offering a dynamic and fast-paced work environment in London where innovation meets collaboration. With a strong focus on employee growth, work-life balance, and a diverse culture, Aircall empowers its team members to thrive while driving meaningful outcomes in the AI-powered customer communications space. Join us at this pivotal moment of growth and be part of a company that values ownership, continuous learning, and impactful contributions.

Hard Yaka

Contact Detail:

Hard Yaka Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Managing Director North - London

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute.

Tip Number 3

Practice your pitch! Be ready to explain how your skills align with their needs. Keep it concise but impactful—think of it as your personal brand statement.

Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s just good manners!

We think you need these skills to ace Managing Director North - London

Go-To-Market Strategy
Sales Management
Account Management
Pipeline Generation
Revenue Growth
AI Product Knowledge
Cross-Functional Collaboration

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Managing Director role. Highlight your experience in GTM strategies and leadership, showing how you can drive performance and inspire teams at Aircall.

Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use metrics where possible to illustrate how you've driven growth and success in previous roles.

Be Authentic:Let your personality shine through in your application. We value a human touch, so don’t hesitate to express your passion for customer communications and AI-driven solutions in a way that feels true to you.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aircall!

How to prepare for a job interview at Hard Yaka

Know Your GTM Strategy

Before the interview, make sure you understand Aircall's Go-To-Market strategy. Familiarise yourself with how they drive pipeline generation and sales performance. Be ready to discuss how your experience aligns with their ambitious growth targets and how you can contribute to their success.

Showcase Your Leadership Style

As a Managing Director, your leadership style is crucial. Prepare examples of how you've built high-performing teams in the past. Highlight your ability to foster a culture of excellence and accountability, and be ready to discuss how you would inspire and develop the GTM teams at Aircall.

Emphasise AI-Driven Growth

Aircall is focused on leveraging AI for growth, so come prepared to discuss your understanding of AI-driven strategies. Share insights on how you've previously integrated technology into sales processes and how you can help Aircall's teams sell business outcomes rather than just features.

Be Customer-Obsessed

Demonstrate your customer-centric mindset during the interview. Discuss how you've used customer insights to influence product development or marketing strategies. Show that you understand the importance of being data-driven and how it can lead to meaningful outcomes for both the company and its clients.