Managing Director North - London

Managing Director North - London

Full-Time 100000 - 150000 £ / year (est.) No working from home possible
Hard Yaka

At a Glance

  • Tasks: Lead and drive Go-To-Market performance for Aircall in a high-growth environment.
  • Company: Join a unicorn AI-powered customer communications platform with a global presence.
  • Benefits: Competitive salary, work-life balance, and a fast-learning entrepreneurial environment.
  • Other info: Diverse and inclusive culture with opportunities for personal and professional development.
  • Why this job: Be part of a pivotal moment in a rapidly growing company and make a real impact.
  • Qualifications: Proven leadership in sales and account management with a focus on AI-driven growth.

The predicted salary is between 100000 - 150000 £ per year.

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries. This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management, in a high-growth context, at a turning point in Aircall’s trajectory. We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results—while keeping things human, fun, and fast.

Key Responsibilities
  • Own and drive end-to-end GTM performance
  • Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion
  • Accountability for pipeline creation, bookings, ARR growth, retention, and expansion
  • Ensuring tight alignment with Marketing, Partnerships, Product at a regional/global level
  • Execute ambitious growth targets
  • Translate company-level growth objectives into clear local plans and execution priorities
  • Drive consistent over performance through strong operating cadence, forecasting, and performance management
  • Lead AI-driven growth
  • Make Aircall’s AI Product Suite a central pillar of the local GTM motion
  • Ensure teams are equipped to sell business outcomes and AI-driven value, not just features
  • Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
  • Collaborate cross-functionally
  • Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation
  • Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns
  • Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners
  • Build and inspire high-performing teams
  • Lead, coach, and develop GTM teams across the region
  • Foster a culture of excellence, ownership, and accountability
  • Attract and retain top talent in a highly competitive environment

Why join us?

  • Key moment to join Aircall in terms of growth and opportunities
  • Our people matter, work-life balance is important at Aircall
  • Fast-learning environment, entrepreneurial and strong team spirit
  • 45+ Nationalities: cosmopolite & multi-cultural mindset
  • Competitive salary package & benefits

DE&I Statement

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

Managing Director North - London employer: Hard Yaka

Aircall is an exceptional employer, offering a dynamic and fast-paced work environment in London where innovation meets collaboration. With a strong focus on employee growth, work-life balance, and a diverse culture, Aircall empowers its team members to thrive while driving meaningful outcomes in the AI-powered customer communications space. Join us at this pivotal moment of growth and be part of a company that values ownership, continuous learning, and impactful contributions.

Hard Yaka

Contact Details:

Hard Yaka Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Managing Director North - London

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We think you need these skills to ace Managing Director North - London

Go-To-Market Strategy
Sales Management
Account Management
Pipeline Generation
Revenue Growth
AI Product Knowledge
Cross-Functional Collaboration

Some tips for your application 🫡

Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!

Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Hard Yaka.

Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Hard Yaka. Make it personal – we want to get to know you!

Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!

How to prepare for a job interview at Hard Yaka

Showcase Your Leadership Style

You’ll want to thoroughly convey your unique approach to leadership. During the interview with Hard Yaka, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.

Brush Up on Management Theories

Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Hard Yaka, especially in the specific context of the challenges they’re currently facing.

Craft Your Vision for the Company

Since this is a full-time leadership role, spending time thinking about your vision for Hard Yaka could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.

Emphasise Team Dynamics and Culture

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