At a Glance
- Tasks: Lead a global HR team to optimise payroll processes and ensure compliance.
- Company: Join Aircall, a fast-scaling tech startup with a focus on diversity and inclusion.
- Benefits: Competitive salary, annual bonus, and opportunities for professional growth.
- Other info: Embrace a culture of belonging and continuous learning at Aircall.
- Why this job: Make a real impact in a dynamic environment while managing global payroll operations.
- Qualifications: 7+ years in global payroll management with strong leadership and tech-savvy skills.
The predicted salary is between 70000 - 80000 £ per year.
Position location: London, UK
Team & Workflow Management: Manage a team of Global HR Specialists, establishing operational workflows, setting standard operating procedures (SOPs), and defining KPIs to ensure the team executes regional payrolls with flawless accuracy.
Process Optimization & Scaling: Continuously audit existing payroll workflows to eliminate manual bottlenecks. Standardize and automate processes across all global entities to create a highly repeatable and scalable payroll infrastructure.
Global Scale & Execution: Oversee the monthly end‑to‑end payroll operations executed by your team for Aircall’s international entities (including France, US, Spain, Germany, Australia, and remote via EOR). Oversee the employee lifecycle from onboarding to exits.
Compliance Governance: Serve as the authority on global payroll tax laws, local statutory benefits, and strict compliance frameworks. Embed compliance checkpoints directly into the team’s daily and monthly workflows.
Modern Tech Stack Management: Maintain and optimize our automated HRIS‑to‑Payroll tech pipeline. Ensure flawless integrations between tools like BambooHR and NetSuite, minimizing manual data entry and human error.
Vendor & EOR Governance: Audit and manage performance SLAs for our global payroll providers and Employer of Record (EOR) partners (e.g., Papaya, Remote.com) to support rapid market expansion without friction.
Audit & Internal Controls: Protect the company’s financial integrity by contributing to statutory audits, year‑end filings, and ensuring strict internal financial controls and data privacy (GDPR) compliance.
Qualifications
Experience: 7+ years in global payroll management, with a proven track record of managing a payroll team. Must have experience within a fast‑scaling tech startup, SaaS company, or a global workspace.
Lifecycle & Legal Literacy: Strong conceptual understanding of the global employee lifecycle, including international employment laws, visa/mobility restrictions, and localized benefits management.
Process Architecture: Strong expertise in business process mapping, creating payroll SOPs, and implementing internal controls/checklists to ensure zero‑error execution.
Cross‑Border Expertise: Hands‑on experience navigating international payroll landscapes, specifically addressing the differences between US tech payroll and Western European (e.g., French/Spanish) labor laws and compliance.
SaaS Equity Knowledge: Strong understanding of global equity‑based compensation taxation (e.g., French BSPCE, US RSUs/NSOs).
Tech‑Savvy Skillset: High level of comfort with modern SaaS tools and AI tools. Experience with BambooHR, NetSuite, and global payroll platforms is highly preferred. Excel/data analytics skills.
Leadership style: Results‑oriented leader who excels at operational excellence, task delegation, and managing team performance through data, processes, and accountability.
£70,000 - £80,000 a year. This is not including an annual bonus and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Equal Opportunity
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Global HR Ops & Payroll Manager employer: Hard Yaka
At Aircall, we are dedicated to fostering a dynamic and inclusive work environment in London, where our Global HR Ops & Payroll Manager will lead a talented team of specialists. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth within a fast-paced tech startup culture that values innovation and operational excellence. Join us to be part of a diverse team committed to making a meaningful impact while ensuring compliance and efficiency across our global payroll operations.
StudySmarter Expert Advice🤫
We think this is how you could land Global HR Ops & Payroll Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hard Yaka!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hard Yaka.
We think you need these skills to ace Global HR Ops & Payroll Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hard Yaka. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hard Yaka and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hard Yaka. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hard Yaka's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hard Yaka
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hard Yaka.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hard Yaka will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hard Yaka and how you would contribute to adapting HR strategies.
