BDR Manager

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

This is a leadership role at the heart of Aircall's UKI growth engine. You’ll own, develop, and inspire a team of 7 Outbound BDRs covering the UKI and Nordics markets with a direct line to the Managing Director for the region. You’ll primarily be responsible for shaping strategy, running campaigns and developing talent. You will also work as part of a local leadership group alongside the AE Manager, AM Director, Head of Partnerships and Field Marketing Manager, collaborating to execute regional strategy and deliver against targets.

• Lead and energise a team of 7 Outbound BDRs, keeping them motivated, accountable and consistently hitting monthly targets.
• Drive strategy across UKI and Nordics using account-based approaches and targeted campaign programmes.
• Coach relentlessly through 1-2-1s, call reviews, role plays and multi-channel feedback in order to develop reps into top performers.
• Maintain the playbook constantly reviewing sequences, scripts, email templates and qualification frameworks so the team operates with precision and consistency.
• Design incentives that spark healthy competition and reward great performance.
• Hire and onboard the next generation of BDR talent as the team grows.

• 10–18 months' direct management experience in a SaaS environment.
• Proven track record in multi-channel creative outbound.
• Experience with building target account lists and account-based selling strategies.
• Data-driven, you use numbers to diagnose problems and sharpen performance.
• Comfortable with LLM tools and modern sales tech.
• A natural coach who gets energy from seeing their team win.
• Someone who is self-sufficient and proficient in problem solving.

• Key moment to join Aircall in terms of growth and opportunities.
• Our people matter, work-life balance is important at Aircall.
• Fast-learning environment, entrepreneurial and strong team spirit.
• 45+ Nationalities: cosmopolite & multi-cultural mindset.
• Competitive salary package & benefits.

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.