At a Glance
- Tasks: Manage a luxury spirits store and create memorable customer experiences.
- Company: Join Hard To Find Whisky, a leading independent spirits specialist.
- Benefits: Enjoy a competitive salary and a better work-life balance.
- Other info: Opportunity for career growth in a dynamic and exciting industry.
- Why this job: Be the face of premium spirits and share your passion with enthusiasts.
- Qualifications: Experience in luxury hospitality or spirits retail is essential.
The predicted salary is between 30000 - 30000 £ per year.
Location: Birmingham Jewellery Quarter
Salary: £30,000 per year
Hours: Monday-Friday, 10:00am-6:00pm
Job Type: Full-time, Permanent
About Hard To Find Whisky
Hard To Find Whisky is one of the UK's leading independent online and retail spirits specialists, supplying customers throughout the UK and internationally. We stock thousands of premium and rare whiskies, rums, tequilas, cognacs, armagnacs, gins and other fine spirits, ranging from everyday favourites to some of the world's most sought-after collectible bottles.
We are looking for a Luxury Spirits Specialist & Store Manager to become the public face of our Birmingham retail store and an ambassador for the Hard To Find Whisky brand. This is a unique opportunity for somebody with genuine drinks industry expertise to build a long-term career within a growing and well-established premium spirits business.
The ideal candidate may currently be a luxury bar manager, senior bartender, whisky specialist, spirits ambassador, hotel beverage manager or specialist drinks retailer looking to leave behind evenings, weekends and hospitality hours whilst remaining in the premium drinks industry.
This role is about far more than opening and closing a shop. We are looking for somebody who can build customer relationships, host tastings and events, share their knowledge and help make Hard To Find Whisky a destination for spirits enthusiasts and collectors.
The successful candidate will be trusted to represent our brand, develop relationships with customers and suppliers, and help create memorable experiences that keep customers returning time and again.
The Role
You will be responsible for the day-to-day running of our retail store, helping customers discover exceptional products and delivering a first-class customer experience. You will become the in-store expert on our products, helping everyone from first-time buyers looking for a gift through to serious collectors and enthusiasts purchasing rare and high-value bottles. You will play an important role in driving retail sales, building long-term customer relationships and helping grow the reputation of Hard To Find Whisky as a destination for premium spirits.
Key Responsibilities
- Managing the day-to-day operation of the retail store.
- Providing expert advice on whisky, rum, tequila, cognac, armagnac, gin and other premium spirits.
- Assisting customers with purchases ranging from everyday drinking bottles through to rare and collectible spirits.
- Building strong relationships with customers and encouraging repeat business.
- Maintaining exceptional store presentation and merchandising standards.
- Organising and hosting tastings, customer events and supplier-led experiences.
- Processing in-store sales and customer orders.
- Assisting with occasional social media, video content and promotional activities.
- Representing the Hard To Find Whisky brand professionally at all times.
Essential Requirements
- Excellent knowledge of premium spirits.
- Previous experience working in a luxury bar, premium hospitality environment, specialist drinks retailer or similar customer-facing role.
- Passion for whisky and fine spirits.
- Outstanding communication and interpersonal skills.
- Confidence speaking with customers at all levels of knowledge and experience.
- Strong organisational skills and attention to detail.
- Professional appearance and attitude.
- Ability to work independently and take ownership of the store.
- A genuine desire to provide exceptional customer experiences.
- A confident and enthusiastic personality with a genuine passion for the drinks industry.
Desirable
- WSET qualifications or equivalent drinks industry qualifications.
- Experience running tastings, masterclasses or customer events.
- Existing drinks industry contacts.
- Experience creating social media or video content.
- Knowledge of collectible and rare spirits markets.
Who This Role Would Suit
This role would suit an experienced luxury bar manager, senior bartender, whisky specialist, spirits ambassador, hotel beverage manager or specialist drinks retailer who wants to continue working with premium spirits whilst enjoying a significantly better work-life balance. If you are passionate about premium spirits and want to continue working in the industry without the unsociable hours of hospitality, we'd love to hear from you.
Luxury Spirits Specialist & Store Manager in Birmingham employer: Hard To Find Whisky
Hard To Find Whisky is an exceptional employer located in the vibrant Birmingham Jewellery Quarter, offering a unique opportunity for those passionate about premium spirits. With a focus on employee growth and a supportive work culture, we provide a fulfilling environment where you can build lasting customer relationships and host engaging events, all while enjoying a balanced work-life schedule. Join us to be part of a well-established brand that values expertise and offers a rewarding career in the luxury spirits industry.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Spirits Specialist & Store Manager in Birmingham
✨Tip Number 1
Get to know the brand inside out! Before you step into that interview, make sure you’re familiar with Hard To Find Whisky’s products and values. This will not only impress them but also help you connect better with their mission.
✨Tip Number 2
Show off your passion for premium spirits! When you chat with them, let your enthusiasm shine through. Share your experiences and knowledge about whiskies and other fine spirits to demonstrate that you’re the perfect fit for the role.
✨Tip Number 3
Network like a pro! Reach out to industry contacts or attend local events related to spirits. Building relationships can give you an edge and might even lead to insider tips about the job or company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hard To Find Whisky team.
We think you need these skills to ace Luxury Spirits Specialist & Store Manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for premium spirits shine through! Share your experiences and knowledge about whiskies, rums, and other fine spirits. We want to see that you’re genuinely excited about the role and the brand.
Tailor Your CV:Make sure your CV is tailored to the Luxury Spirits Specialist & Store Manager position. Highlight relevant experience in luxury hospitality or retail, and don’t forget to mention any events or tastings you've hosted. We appreciate attention to detail!
Craft a Personal Cover Letter:Your cover letter is your chance to connect with us on a personal level. Share why you want to work at Hard To Find Whisky and how you can contribute to our mission. Be authentic and let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Hard To Find Whisky
✨Know Your Spirits
Make sure you brush up on your knowledge of premium spirits, especially whisky, rum, and gin. Be prepared to discuss your favourite brands and why they stand out. This will show your genuine passion for the industry and help you connect with the interviewers.
✨Showcase Your Customer Skills
Since this role is all about building relationships, think of examples from your past experiences where you've gone above and beyond for customers. Share stories that highlight your communication skills and ability to create memorable experiences.
✨Prepare for Tastings
As hosting tastings is a key part of the job, be ready to talk about how you would organise and run these events. Consider what makes a great tasting experience and how you can engage customers, even those who might be new to premium spirits.
✨Dress the Part
First impressions matter! Dress professionally and in a way that reflects the luxury nature of the brand. A polished appearance will demonstrate your understanding of the role and the importance of representing Hard To Find Whisky.
