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- Tasks: Serve food and drinks while creating an unforgettable guest experience.
- Company: Join the vibrant team at Hard Rock Cafe, where fun meets professionalism.
- Benefits: Enjoy flexible hours, competitive pay, and a comprehensive benefits package.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be part of a dynamic environment that values your contributions and creativity.
- Qualifications: No experience needed; just bring your enthusiasm and customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site.
Job Description:
The incumbent in this position is responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed.
ESSENTIAL FUNCTIONS:
- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Replenishes and garnishes food as necessary.
- Serves food as necessary.
- Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.
- Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.
- Ensures all unused food items are stored properly.
- Maintains work area in a safe condition, taking care of spills and other hazards as necessary.
- Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner.
- Ensures that Food Hall is cleaned and maintained throughout shift.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably. Other duties as assigned.
QUALIFICATIONS:
This knowledge and these abilities are typically acquired through two months of on-the-job training.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
- Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be eighteen (18) years of age.
KNOWLEDGE OF:
- Excellent customer service skills.
- Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
- Basic mathematical skills.
ABILITY TO:
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Be flexible to work varying shifts and time schedules as needed.
- Ability to communicate effectively with all levels of employees and guests.
- Ability to restock needed materials and retrieve dropped items.
- Use a cash register.
- Distinguish between different denominations of currency and make correct change.
- Read ticket totals, total credit vouchers and log checks.
- Use machines and equipment including, but not limited to: cash register system, credit card machines, and calculator.
Outlet Server - Hard Rock Cafe employer: Hard Rock International
Contact Detail:
Hard Rock International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Server - Hard Rock Cafe
✨Tip Number 1
Get to know the Hard Rock vibe! Before your interview, dive into the company culture and values. Show us that you’re not just looking for any job, but that you genuinely want to be part of the Hard Rock family.
✨Tip Number 2
Practice your customer service skills! As an Outlet Server, you'll be interacting with guests all the time. Role-play with a friend or family member to nail down how you’d handle different situations and keep that positive energy flowing.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A neat appearance shows us that you take pride in your work and are ready to represent the Hard Rock brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can check out all the benefits we offer to our team members while you’re at it!
We think you need these skills to ace Outlet Server - Hard Rock Cafe
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you can bring that excitement to our guests at Hard Rock Cafe.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you've provided excellent customer service or worked in a fast-paced environment – it’ll make you stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Outlet Server position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out all the benefits we offer while you’re there!
How to prepare for a job interview at Hard Rock International
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Outlet Server at Hard Rock Cafe entails. Familiarise yourself with the essential functions like guest relations, food service, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this position, think of specific examples from your past experiences where you provided outstanding service. Be ready to share these stories during the interview to demonstrate your ability to create a welcoming atmosphere for guests.
✨Dress to Impress
Even though the job involves a casual environment, it's important to present yourself professionally during the interview. Wear smart-casual attire that reflects the vibrant culture of Hard Rock Cafe while ensuring you look polished and approachable.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewer about the team dynamics, training processes, or what a typical day looks like for an Outlet Server. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.