At a Glance
- Tasks: Keep the casino clean and welcoming for guests while providing top-notch service.
- Company: Join the vibrant team at Hard Rock Hotel & Casino Bristol.
- Benefits: Enjoy a comprehensive benefits package for health, future planning, and work-life balance.
- Other info: Flexible shifts available, perfect for students looking to earn while studying.
- Why this job: Be part of an exciting environment where your efforts directly enhance guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 20000 - 25000 € per year.
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site.
Job Description:
POSITION SUMMARY: Under the supervision of the Supervisor - EVS, the incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.
ESSENTIAL FUNCTIONS:
- Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
- Sweep, dust mop, and wet mop hard surface floors.
- Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
- Stock, clean and sanitize restroom fixtures and surfaces.
- Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.
- Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.
- Assist in emergency clean-ups and provide coverage for absences.
- Attend and participate in meetings.
- Perform work regularly and predictably.
- Responsible for cleaning and sanitizing work and public spaces.
- Other duties as assigned.
NON-ESSENTIAL JOB FUNCTIONS: Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS: Related education and experience may be interchangeable on a year for year basis. These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.
ADDITIONAL REQUIREMENTS:
- Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
KNOWLEDGE OF:
- Basic hand and power tools and testing equipment.
- Excellent guest service skills and communication skills.
- Janitorial duties.
ABILITY TO:
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Review and comprehend all necessary documentation.
- Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.
- Routine use of powered cleaning equipment.
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
EVS Floor Attendant - Casino Public Space employer: Hard Rock International
At Hard Rock Hotel & Casino Bristol, we prioritise the well-being of our team members, offering a comprehensive benefits package that supports health, future planning, and work-life balance. Our vibrant work culture fosters collaboration and growth, ensuring that every employee feels valued and empowered to provide exceptional guest service in a dynamic environment. Join us to be part of a team that not only strives for excellence but also celebrates the unique contributions of each member.
StudySmarter Expert Advice🤫
We think this is how you could land EVS Floor Attendant - Casino Public Space
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hard Rock's vibe online. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! Make sure your outfit is clean and professional. First impressions matter, especially in a guest-focused role like the EVS Floor Attendant.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace EVS Floor Attendant - Casino Public Space
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of flair can make your application stand out from the crowd.
Tailor Your Application:Make sure to customise your application for the EVS Floor Attendant role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hard Rock International
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an EVS Floor Attendant. Familiarise yourself with the essential functions listed in the job description, like maintaining cleanliness and providing excellent guest service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Guest Service Skills
Since this position heavily relies on guest interaction, prepare examples of how you've provided exceptional service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your ability to create a welcoming atmosphere for guests.
✨Be Ready for Safety Questions
Given the nature of the job, expect questions about safety protocols and handling cleaning chemicals. Brush up on safety procedures and be prepared to discuss how you would ensure a safe environment for both guests and team members. This shows that you take safety seriously and are ready to comply with all regulations.
✨Flexibility is Key
The job requires flexibility with shifts and working on holidays or weekends. Be honest about your availability and express your willingness to adapt to the needs of the team. This will highlight your commitment and readiness to contribute positively to the workplace.