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- Tasks: Count and verify currency from slot machines while ensuring compliance with regulations.
- Company: Join the vibrant team at Hard Rock Hotel & Casino Bristol.
- Benefits: Enjoy a comprehensive benefits package for health, future planning, and work-life balance.
- Why this job: Be part of an exciting environment where your contributions matter and guests have unforgettable experiences.
- Qualifications: High school diploma required; experience in gaming preferred.
- Other info: Flexible shifts available; great opportunity for career growth in the gaming industry.
The predicted salary is between 24000 - 36000 £ per year.
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site.
Job Description:
The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Slot machines, as well as ensuring compliance with the Virginia Lottery regulations. The incumbent is also responsible for providing extraordinary service to both the internal and external guest.
ESSENTIAL FUNCTIONS:
- Collect funds from Slot Machines.
- Verification of documentation.
- Conduct a mechanically assisted count of the contents of the BVU boxes.
- Conduct a mechanically assisted count of the contents of the live gaming device drop boxes to determine, by table, the amount of the drop and the win.
- Process and provide accurate financial records from the daily count.
- Count, strap and wrap funds.
- Ensures count room is clean and orderly.
- Enter data into ACSC computer system.
- Communicate and provide excellent customer service to team members, guests, and vendors.
- Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.
NON-ESSENTIAL JOB FUNCTIONS:
- Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
- High school diploma required.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
- Must successfully pass background check.
- Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds.
- Must be capable of moving quickly throughout the gaming floor and complete repetitive motions.
- Must successfully pass drug screening.
- Must be twenty-one (21) years of age.
KNOWLEDGE OF:
- Cashiering or banking operations.
- The Gaming industry, including principles and practices of a capital and operations budget.
- Basic math skills.
- 10-Key calculator.
- Prior experience in the Gaming industry strongly preferred.
ABILITY TO:
- Effectively interact with people.
- Perform mathematical functions.
- Stand for long periods of time.
- Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
- Count and separate varying denominations of vouchers and currency.
- Be flexible to work early morning/overnight shifts and time schedules as needed.
- This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
- Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Interpret and explain policies and procedures.
Count Team Member - Cage Operations in Bristol employer: Hard Rock International
Contact Detail:
Hard Rock International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Count Team Member - Cage Operations in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hard Rock Hotel & Casino's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the Count Team Member role, especially your attention to detail and customer service skills.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Count Team Member - Cage Operations in Bristol
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Count Team Member and how you can contribute to our team at Hard Rock Hotel & Casino Bristol.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in cashiering or banking operations. We love seeing how your skills align with what we need, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the gaming industry!
Apply Through Our Website: Don’t forget to submit your application through our career site! It’s the best way for us to receive your details and ensures you’re considered for the Count Team Member position. We can’t wait to hear from you!
How to prepare for a job interview at Hard Rock International
✨Know Your Numbers
As a Count Team Member, you'll be dealing with currency and vouchers, so brush up on your basic maths skills. Be prepared to demonstrate your ability to quickly and accurately count different denominations during the interview.
✨Understand the Gaming Industry
Familiarise yourself with the principles and practices of the gaming industry. Research the company’s operations and any relevant regulations, especially those related to the Virginia Lottery, to show that you’re serious about the role.
✨Showcase Your Customer Service Skills
This position requires excellent communication and customer service skills. Think of examples from your past experiences where you provided extraordinary service, and be ready to share them during the interview.
✨Be Ready for Physical Demands
The job involves standing for long periods and moving quickly around the casino floor. During the interview, express your willingness and ability to meet these physical demands, as well as your flexibility with shift timings.