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- Tasks: Serve drinks and create unforgettable experiences for guests at the casino.
- Company: Join the vibrant team at Hard Rock Hotel & Casino Bristol.
- Benefits: Enjoy a comprehensive benefits package and flexible work hours.
- Other info: Dynamic role with opportunities for growth in a fun, fast-paced setting.
- Why this job: Be part of an exciting environment where you can build relationships and make memories.
- Qualifications: Must have a high school diploma and valid licenses; friendly attitude is key.
The predicted salary is between 10 - 12 £ per hour.
Locations: Hard Rock Hotel & Casino Bristol
Time type: Part time
Posted on: Posted Today
Job requisition id: R3043
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site.
Job Description:
POSITION SUMMARY: The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.
ESSENTIAL FUNCTIONS:
- Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.
- Adheres to food and beverage policies and State Liquor Laws.
- Completes all required set-up duties on time.
- Keeps station clean at all times.
- Promotes positive customer relations.
- Responsible for the receipt of monies and settlement of guests checks.
- Performs all other related and compatible duties as assigned by the Food and Beverage Manager.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High school diploma or equivalent required.
ADDITIONAL REQUIREMENTS:
- Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.
- Must have good oral communication skills.
- Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
- Must be able to lift up to ten (10) pounds frequently throughout shift.
- Must be willing to work a flexible schedule.
- Must have the ability to withstand noisy and smoke filled environments.
- Must be able to sit 20% of shift and walk 80% of shift.
EMPLOYMENT PROCESS: Hard Rock's employment process requires candidates to obtain gaming licensure by successfully completing a background check prior to beginning employment. The background check may include, but is not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen
Beverage Server - Casino Service Bar employer: Hard Rock International
Contact Detail:
Hard Rock International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beverage Server - Casino Service Bar
✨Tip Number 1
Get to know the venue! If you're aiming for the Beverage Server role at Hard Rock Casino, pop in for a visit. Familiarise yourself with the atmosphere, the drinks they serve, and the vibe of the place. This will help you tailor your approach when you chat with the hiring team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing a job there. Plus, a referral can give you a leg up in the application process!
✨Tip Number 3
Practice your service skills! Since the role is all about providing top-notch customer service, consider role-playing with a friend. Take drink orders, practice suggestive selling, and work on your communication skills. The more prepared you are, the better you'll shine in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight your relevant experience and how you can create memorable experiences for guests. We want to see your personality shine through!
We think you need these skills to ace Beverage Server - Casino Service Bar
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing attitude that’s perfect for a Beverage Server role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or the food and beverage industry. We love seeing how your past roles have prepared you to create memorable experiences for our guests!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hard Rock International
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Beverage Server at a casino entails. Familiarise yourself with the essential functions listed in the job description, like taking orders and serving drinks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a Beverage Server, you'll be interacting with guests constantly. During the interview, highlight your interpersonal skills and share examples of how you've built relationships with customers in the past. A friendly and outgoing attitude is key, so let that shine through!
✨Prepare for Situational Questions
Expect questions about how you'd handle stressful situations or difficult customers. Think of specific scenarios from your past experiences where you successfully managed such challenges. This will show that you're ready to create memorable experiences for guests, even under pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet vibrant atmosphere of a casino. This shows that you take the opportunity seriously and are ready to represent the Hard Rock brand.