Retail Sales Associate

Join to apply for the Retail Sales Associate role at Hard Rock Cafe 1 week ago Be among the first 25 applicants Join to apply for the Retail Sales Associate role at Hard Rock Cafe Get AI-powered advice on this job and more exclusive features. Location : Location GB-EDINBURGH Posted Date 1 year ago (5/8/2024 6:07 AM) Overview The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). Responsibilities Basic functions of the Retail Sales Associate include: Greeting guests Answering questions – accurately and politely Answering the phone Making proficient sales transactions – using a point-of-sale system Handling cash and other forms of payment Maintaining proper cash drawer balances Directing guests to areas/restrooms Demonstrating impeccable product knowledge Determining guests’ needs – by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits Suggestive selling – using proven techniques (i.e., related items, higher-quality items, transitional phrases) Maintaining a clean and organized store Maintaining proper product stock levels – through retail pulls & inventories Displaying Retail product – through HRC’s visual display standards Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc Assuring the complete satisfaction of each and every guest Creating memorable experiences Entertaining guests to create “Raving Fans” Additional Details Job Requirements include: Must be at least 19 years old Performing duties which require bending & reaching Lifting up to 30-pound boxes to receive/move product Standing, for up to 8+ hours Maintaining a well-groomed appearance (“having a plan”) Following all uniform guidelines Practicing all safety & sanitation standards Recycling products, where possible Remaining calm in a hectic, fast-paced atmosphere Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency Displaying a positive and outwardly friendly attitude toward guests Maintaining HRC’s 5 core Values and Mission Statement Your Cafe may cross-train the Retail Sales Associates with the restaurant Hosts. Please see the Host job description. #IndeedUK Application FAQs Software Powered by iCIMS www.icims.com Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Restaurants Referrals increase your chances of interviewing at Hard Rock Cafe by 2x Get notified about new Retail Salesperson jobs in Edinburgh, Scotland, United Kingdom . 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