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For Companies At a Glance
- Tasks: Welcome guests, create memorable experiences, and maintain a vibrant atmosphere.
- Company: Join the iconic Hard Rock Cafe in London, where fun meets hospitality.
- Benefits: Full-time position with opportunities for growth and a dynamic work environment.
- Why this job: Be the face of an exciting brand and make every guest feel special.
- Qualifications: Friendly attitude, strong communication skills, and ability to thrive in a fast-paced setting.
- Other info: Perfect for those who love people and want to work in a lively restaurant scene.
The predicted salary is between 24000 - 36000 £ per year.
The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
Responsibilities
- Opening doors, where applicable
- Welcoming and thanking guests
- Answering questions - accurately and politely
- Maintaining a clean and organized waiting area
- Answering the phone
- Directing guests to areas & restrooms
- Providing security for co-workers, guests and celebrities
- Assisting servers, bussers and managers
- Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Entertaining guests to create “Raving Fans”
Qualifications
- Performing duties which require bending, reaching and standing for long periods of time
- Maintaining a well-groomed appearance
- Following all uniform guidelines
- Practicing all safety & sanitation standards
- Recycling products, where possible
- Remaining calm in a hectic, fast-paced atmosphere
- Demonstrating a high level of organization, attention-to-detail and a sense of urgency
- Displaying a positive and outwardly friendly attitude toward guests
- Maintaining Hard Rock Cafe’s 5 core Values and Mission Statement
Host in London employer: Hard Rock Cafe
Contact Detail:
Hard Rock Cafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in London
✨Tip Number 1
First things first, make sure you know the venue inside out! Familiarise yourself with the layout, menu, and any special events. This way, when you’re chatting with guests, you can answer their questions confidently and create that positive vibe right from the start.
✨Tip Number 2
Practice your welcoming skills! Stand in front of a mirror and greet imaginary guests. Smile, be friendly, and show enthusiasm. The more you practice, the more natural it will feel when you’re actually at the door welcoming real guests.
✨Tip Number 3
Don’t underestimate the power of teamwork! Get to know your co-workers and how you can support each other during busy shifts. A well-coordinated team makes for a smoother experience for both staff and guests, so keep those lines of communication open.
✨Tip Number 4
Finally, don’t forget to showcase your personality! Whether you’re cracking a joke or sharing a fun fact about the venue, let your unique charm shine through. Guests love a host who can entertain and engage, so be yourself and have fun!
We think you need these skills to ace Host in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Host position. Highlight any relevant experience or skills that match the job description, like your ability to create memorable experiences for guests.
Keep It Neat and Tidy: Presentation matters! Ensure your application is well-organised and free from typos. A clean and professional layout will make a great first impression on us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Hard Rock Cafe
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Host entails. Familiarise yourself with the responsibilities like greeting guests, maintaining a clean area, and creating memorable experiences. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Host, you'll be the first point of contact for guests, so it's crucial to demonstrate your communication skills. Practice friendly greetings and how to handle questions politely. Think of examples from your past where you've successfully interacted with customers or resolved issues.
✨Dress to Impress
Since maintaining a well-groomed appearance is part of the job, dress smartly for your interview. Choose an outfit that reflects the vibe of the restaurant while adhering to uniform guidelines. This shows that you take the role seriously and understand the importance of presentation.
✨Prepare for a Fast-Paced Environment
The restaurant industry can be hectic, so be ready to discuss how you handle pressure. Think of times when you've stayed calm under stress or managed multiple tasks at once. This will demonstrate your ability to thrive in a busy atmosphere, which is key for a Host.
