Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
The Bartender is the stepping stone… the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision‑maker, memorabilia curator and musician (at heart).
Basic Functions Of The Bartender Include
- Making drinks to spec recipe
- Demonstrating responsible alcohol service
- Serving food
- Handling cash & other forms of payment
- Making proficient sales transactions - using a point‑of‑sale system
- Properly checking I.D.s – in line with EU/UK mandatory licensing laws (and Challenge 25)
- Maintaining proper cash drawer balances
- Directing guests to areas/restrooms
- Demonstrating impeccable product knowledge
- Suggestive selling - using proven techniques
- Maintaining a clean and organized bar area
- Maintaining proper product pars – through bar pulls & inventories
- Stocking liquor, beer, wine and glassware throughout the shift
- Properly labeling, dating, covering and refrigerating prepped items for the bar
- Maintaining a proper 3‑compartment sink – properly sanitizing equipment, utensils, and glassware
- Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
- Answering questions - accurately and politely
- Creating memorable experiences
- Entertaining guests to create “Raving Fans”
Job Requirements Include
- Performing duties which require bending, reaching, lifting & standing for long periods of time
- Maintaining a well‑groomed appearance (“having a plan”)
- Following all uniform guidelines
- Practicing all safety & sanitation standards
- Recycling products, where possible
- Remaining calm in a hectic, fast‑paced atmosphere
- Demonstrating a high level of organization, attention‑to‑detail and a sense‑of‑urgency
- Displaying a positive and outwardly friendly attitude toward guests
- Maintaining HRC’s 5 core Values and Mission Statement
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Bartender - HRC London LTD in City of London employer: Hard Rock Cafe
Hard Rock Cafe in Edinburgh offers a vibrant and dynamic work environment where employees are encouraged to express their passion for hospitality and music. With a strong focus on employee growth, the company provides training and development opportunities, ensuring that every team member can thrive in their role. The unique atmosphere of the cafe, combined with its commitment to creating memorable guest experiences, makes it an exceptional place to work for those looking to make a meaningful impact in the hospitality industry.
