Senior User Researcher (Public Services) — Hybrid/Remote

Senior User Researcher (Public Services) — Hybrid/Remote

Full-Time 58500 - 71500 £ / year (est.) Hybrid
Hard Problems

At a Glance

  • Tasks: Lead user research projects to enhance public services and inform design decisions.
  • Company: Made Tech, a forward-thinking company focused on public sector innovation.
  • Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
  • Other info: Enjoy a dynamic work environment with the flexibility of remote options.
  • Why this job: Make a real difference in public services while working with a talented multidisciplinary team.
  • Qualifications: Experience in user research and ability to synthesise findings effectively.

The predicted salary is between 58500 - 71500 £ per year.

Made Tech is seeking a Senior User Researcher in London to lead end-to-end research on public-sector client projects within a multidisciplinary team.

You will scope studies, select methods, and synthesize findings to inform service design and delivery.

The role sits in the Strategy and Design department, requires SC clearance, and offers flexible hybrid work across UK offices with some remote options.

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Senior User Researcher (Public Services) — Hybrid/Remote employer: Hard Problems

Healthtech-1 is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about improving healthcare through technology. With a hybrid working model in vibrant London, employees enjoy the flexibility of remote work while being part of a dynamic team dedicated to meaningful projects. The company prioritises professional growth, offering opportunities for skill enhancement and career advancement in a supportive environment.

Hard Problems

Contact Details:

Hard Problems Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior User Researcher (Public Services) — Hybrid/Remote

✨Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

✨Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

✨Tailor Your Applications

When you find a role that excites you, like the one at Hard Problems for a Senior User Researcher (Public Services) — Hybrid/Remote, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

✨Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Hard Problems before they go live!

We think you need these skills to ace Senior User Researcher (Public Services) — Hybrid/Remote

User Research
Research Methodology
Data Synthesis
Service Design
Public Sector Knowledge
Stakeholder Engagement
Analytical Skills

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior User Researcher (Public Services) — Hybrid/Remote at Hard Problems, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Hard Problems does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Hard Problems. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Hard Problems.

How to prepare for a job interview at Hard Problems

✨Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Hard Problems, be prepared to discuss your design decisions and how they solve specific user problems.

✨Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Hard Problems might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

✨Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Hard Problems!

✨Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Hard Problems is looking for.