At a Glance
- Tasks: Lead design for public services, solving complex challenges and ensuring quality delivery.
- Company: Join Made Tech, a forward-thinking consultancy transforming public services across the UK.
- Benefits: Enjoy 30 days leave, flexible hours, remote work, and a range of wellness benefits.
- Other info: Hybrid role with excellent career growth and a supportive design community.
- Why this job: Make a real difference in people's lives through user-centred design in the public sector.
- Qualifications: Experience in interaction/service design and proficiency in leading design tools like Figma.
The predicted salary is between 38000 - 42000 £ per year.
Made Tech helps central government, the NHS and local councils build and modernise digital public services, improving outcomes for millions of people across the UK.
Made Tech is a digital, data, and technology consultancy that works with UK public sector organisations to design and deliver critical services. The company has built a community of designers and researchers to support the public sector's growing demand for user-centred, design-led service delivery.
The Designer sits within the Strategy & Design / Experience Design department and works as an experienced practitioner embedded in a product team. The role involves leading the end-to-end design of a public service, influencing its direction, and assuring the quality of design delivery. Designers are also active members of Made Tech's user-centred design (UCD) community.
What you would do:
- Act as the design subject matter expert on a product team, facilitating the design process and communicating decisions to the team and stakeholders.
- Identify potential problems, shape them, and develop solutions.
- Assure the quality of design delivery within your team and introduce good habits for sharing and improving design work.
- Develop new approaches to complex design challenges, grounded in fundamental design principles.
- Work with leading design tools including Figma, the GOV.UK prototyping kit, and Adobe InDesign.
- Coach and mentor other designers, and help define interaction and service design standards.
- Advocate for the interaction and service design practice both internally and with clients and partners.
- Contribute to communities of practice by sharing suggestions, approaches, and ideas, and by seeking feedback on your own work.
- Take part occasionally in hiring designers and researchers, and help define Made Tech's design principles.
What they are looking for:
- Experienced practitioner in interaction and/or service design.
- Proficient in leading design tools, including Figma, the GOV.UK prototyping kit, and Adobe InDesign.
- Able to develop novel approaches to complex design challenges based on design principles.
- Able to coach and mentor others and define design standards.
- Strong client focus and drive to deliver.
- Skilled in facilitation and thinking through making.
- Comfortable working with some autonomy, recognising when to seek further guidance.
- Eligibility to obtain SC (Security Check) clearance, which will be required if successful.
Working arrangements:
The role is based at any of Made Tech's UK office hubs: Bristol, London, Manchester, or Swansea. It is a hybrid position, with part-time remote working available for all staff. Flexible working hours are also offered. Successful candidates will be required to undertake SC clearance.
Pay and benefits:
The salary is £38,000 - £42,000 per year. Benefits include 30 days paid annual leave plus bank holidays, flexible working hours, flexible parental leave, part-time remote working, paid counselling, and access to financial and legal advice. A flexible benefits platform is also available, covering a Smart Tech scheme, Cycle to Work scheme, and an individual benefits allowance that can be put towards a healthcare cash plan or pension plan.
Location: UK
On-site or remote: Hybrid
Salary: £38,000 - £42,000
Sector: Public services
Role: Service design
Seniority: General
Organisation: For-profit
Designer . Made Tech employer: Hard Problems
Healthtech-1 is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about improving healthcare through technology. With a hybrid working model in vibrant London, employees enjoy the flexibility of remote work while being part of a dynamic team dedicated to meaningful projects. The company prioritises professional growth, offering opportunities for skill enhancement and career advancement in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Designer . Made Tech
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Hard Problems for a Designer . Made Tech, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Hard Problems before they go live!
We think you need these skills to ace Designer . Made Tech
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Designer . Made Tech at Hard Problems, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Hard Problems does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Hard Problems. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Hard Problems.
How to prepare for a job interview at Hard Problems
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Hard Problems, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Hard Problems might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Hard Problems!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Hard Problems is looking for.
