# Senior Interaction DesignerOfsted, Birmingham, UKGood govPublic sector## Why this work mattersOfsted inspects and regulates education, childcare, and children's social care services across England, helping to raise standards and protect the wellbeing of children and young people.View the full listing and apply →Listed 5 Oct 2026 · **Apply by 19 Oct 2026**Applications are handled by Ofsted, not by Hard Problems.## About the roleOfsted (Office for Standards in Education, Children's Services and Skills) is the UK government body responsible for inspecting and regulating services that care for children and young people, as well as those providing education and skills for learners of all ages. Its Digital Change team supports and oversees the design, development, and continuous improvement of Ofsted's digital services and technology infrastructure, working closely with Customer Technology, Colleague Technology, and colleagues across the organisation to deliver effective, reliable, and user-focused digital solutions.### The roleThe Senior Interaction Designer sits within Ofsted's Digital Change team, which helps projects adopt User-Centred Design (UCD) principles and design-led development approaches. The team brings together specialists in User Research, Content Design, Interaction Design, and Architecture (Technical, Information, and Enterprise). The role is a permanent, Senior Executive Officer (B1) grade position, and the post holder will work with high-achieving professionals at all levels within a friendly and supportive team.### What you would doYou would play a key role in shaping and improving Ofsted's web-based digital services, redesigning and enhancing digital services, websites, and systems. You would work closely with multidisciplinary teams, contractors, and suppliers to create user-focused, accessible, and effective solutions. Specific responsibilities include: designing accessible, user-centred interactive products or services through sketching, concept creation, prototyping, journey mapping, and needs analysis; designing services that meet a wide range of access needs in line with the Web Content Accessibility Guidelines (WCAG); working with user researchers and using research, metrics, and feedback to shape, test, and improve design decisions; using Figma, HTML, and CSS to create prototypes and understanding how web technologies affect design decisions, usability, and accessibility; reviewing work and giving constructive feedback to improve the quality and consistency of interaction design across teams; coaching and supporting other designers (desirable); and clearly explaining design decisions, constructively challenging assumptions, managing difficult conversations, and leading collaborative activities focused on user needs.### What they are looking forOfsted will assess candidates against the following technical skills: interaction design practice (sketching, concept creation, prototyping, journey mapping, needs analysis); inclusive design and accessibility, including a strong understanding of WCAG; evidence-based and iterative design using research, metrics, and feedback; prototyping and technical understanding using Figma, HTML, and CSS; senior interaction design judgement, including reviewing work and giving feedback (experience coaching and supporting other designers is desirable); and communicating and influencing through interaction design. Candidates should also demonstrate knowledge of GDS / GOV.UK patterns and standards.### Working arrangementsThe role is available across four office locations: 23 Stephenson Street, Birmingham; 2 Rivergate, Bristol; Piccadilly Gate, Manchester; and Loxley House, Nottingham. A hybrid working model is offered, allowing a proportion of time to be worked from home. Flexible working and full-time working patterns are available. Interviews will be held remotely via Microsoft Teams during the week commencing 2 November 2026.### Pay and benefitsThe starting salary is £48,001 per annum, rising to £48,597 per annum on successful completion of probation. Ofsted contributes £14,078 towards membership of the Civil Service Defined Benefit Pension Scheme (employer contribution of 28.97%). Additional benefits include 32.5 days annual leave per annum plus 8 bank holidays, flexible working hours, professional and personal development opportunities, and access to counselling and advisory services. #J-18808-Ljbffr
