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- Tasks: Support and optimise a key legal tech product while becoming the go-to expert.
- Company: Join Harcourt Matthews, a forward-thinking legal tech company in Birmingham or Leeds.
- Benefits: Enjoy hands-on experience, ongoing development, and a collaborative work environment.
- Why this job: Be part of an exciting legal tech transformation and drive innovation.
- Qualifications: 1-3 years in a tech role with strong communication and problem-solving skills.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
This leading international law firm has a strong UK presence, and is known for providing high-quality legal advice to clients across sectors including energy, financial services, and real estate. The firm is recognised for its collaborative approach, innovation in legal technology, and commitment to delivering practical, commercial solutions.
We’re looking for a tech-savvy and proactive Product Specialist to help deliver and grow the use of a key legal technology tool across the firm and to the clients. This is a great opportunity to build deep expertise, collaborate with a range of stakeholders, and make a real impact on how technology supports legal work.
Key Responsibilities of the Product Specialist
- Platform adoption and delivery – Support the delivery of the platforms strategy by promoting awareness, driving adoption and embedding solutions into day-to-day practice across the firm.
- Stakeholder collaboration – Work closely with Product Owners, Solution Managers, practice groups and clients to support requests including new sites, training, troubleshooting and roadmap delivery.
- Product expertise development – Build and maintain deep knowledge of assigned products, establishing best practice and proactively sharing expertise across technology and practice group teams.
- Solution design and improvement – Identify opportunities to enhance existing products, explore innovative use cases and develop prototypes to support evolving business needs.
- Testing and go-live support – Support development, configuration, user testing and go-live activities, acting as the technical point of contact and feeding enhancements into the product backlog.
Skills & Attributes of the Product Specialist
- Legal technology understanding – Experience or familiarity with legal technology platforms such as HighQ Collaborate or Contract Express, with the ability to quickly develop product expertise.
- Stakeholder communication skills – Strong communication skills with the ability to explain technical concepts clearly and build effective relationships with internal and external stakeholders.
- Analytical problem-solving ability – Ability to analyse complex requirements, design practical solutions and estimate delivery effort to support prioritisation and planning.
- Workload and delivery management – Proven ability to manage competing priorities, meet time-sensitive deadlines and deliver a consistent, high-quality service.
- Collaborative and compliant approach – Experience working within governance frameworks, collaborating with risk, IT and cyber security teams to ensure solutions are secure and compliant.
Why Join?
You’ll work in a forward-thinking environment where innovation and collaboration are key. This role offers hands-on experience, ongoing development, and the chance to be part of exciting legal tech transformation
Applications can only be considered from those eligible to live & work in the UK without restriction.
Harcourt Matthews is acting as an Employment Agency in relation to this vacancy.
Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.
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Product Specialist employer: Harcourt Matthews
Contact Detail:
Harcourt Matthews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harcourt Matthews on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their legal tech products inside out. We should be ready to discuss how we can support their rollout and optimisation—show them we’re the go-to expert they need!
✨Tip Number 3
Practice our communication skills! Since this role is all about collaboration, let’s rehearse explaining complex tech concepts in simple terms. It’ll show we can train and upskill users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of their innovative team.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your tech experience and how it aligns with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since great communication is key for this role, don’t shy away from showcasing your ability to explain complex tech concepts simply. Use examples from your past experiences where you’ve successfully trained or supported users.
Demonstrate Your Curiosity: We love a curious mindset! In your application, mention any instances where you’ve proactively learned new systems or solved problems. This will show us that you’re ready to dive into the legal tech transformation with enthusiasm.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at Harcourt Matthews
✨Know the Product Inside Out
Before your interview, make sure you understand the legal tech product you'll be supporting. Research its features, benefits, and how it addresses common challenges in the legal sector. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Product Specialist, you'll need to communicate effectively with various teams. Prepare examples of how you've successfully collaborated in the past, whether it's training users or working with IT. Practise explaining complex concepts in simple terms to highlight your ability to connect with others.
✨Demonstrate Your Problem-Solving Mindset
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will showcase your analytical skills and curiosity, which are key for this position.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, ongoing projects, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
