At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure an amazing customer experience.
- Company: Sally Beauty, a top beauty retailer with a focus on growth and development.
- Benefits: Competitive salary, monthly bonuses, and opportunities for career progression.
- Other info: Hands-on leadership role with a focus on team development and customer engagement.
- Why this job: Join a passionate team and make a real impact in the beauty industry.
- Qualifications: Experience in retail management and a passion for beauty products.
The predicted salary is between 24750 - 30250 £ per year.
- Store
- Manager
Location: Bath Area Competitive Salary + Monthly Bonus Permanent | Full Time Sally Beauty is one of the UK s leading specialist beauty retailers, supplying both consumers and professionals with hair, beauty and nail products.
They stock everything from hair colour, styling tools and skincare through to salon supplies, and work with many well-known professional brands.
The business has stores across the UK and is really focused on customer service, product knowledge and developing people internally.
A lot of their managers have progressed through the business themselves.
The role is quite hands-on from a leadership perspective.
They re looking for someone who can lead a team, drive sales, coach individuals and ensure customers receive a great experience in store.
It s a retail management role, but because it s a specialist beauty retailer they also place a lot of value on customer engagement, product knowledge and team development.
About the Opportunity Harbourne Associates are supporting a leading retail business in the professional beauty and consumer sector with the appointment of a Store Manager.
This is an exciting opportunity for an experienced retail leader to take full ownership of a high-performing store, leading a motivated team while driving commercial performance, customer experience and operational excellence.
You ll play a key role in deliver...
Store Manager employer: Harbourne Associates
Join a globally recognised fashion manufacturer in London, where innovation meets style in a fast-paced and dynamic environment. As a Strategy Manager, you'll benefit from a supportive work culture that prioritises employee growth, offering opportunities to lead planning capabilities while enjoying perks like private healthcare, generous holiday allowances, and flexible working arrangements. With a focus on collaboration across teams, this role not only drives commercial success but also allows you to thrive in a vibrant industry with discounts on all brands.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Harbourne Associates, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Harbourne Associates!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Harbourne Associates, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Harbourne Associates and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Harbourne Associates that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Harbourne Associates
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
