National Account Manager - full time
National Account Manager - full time

National Account Manager - full time

London Full-Time 39000 - 52000 £ / year (est.) No home office possible
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Harbourne Associates

At a Glance

  • Tasks: Drive sales and manage key online retail accounts for a global beauty brand.
  • Company: Join a leading global beauty and personal care company known for innovation and bold products.
  • Benefits: Enjoy a competitive salary, bonuses, hybrid work options, and great corporate perks.
  • Why this job: Be part of a dynamic team that values creativity and strategic thinking in a thriving industry.
  • Qualifications: Sales experience with national accounts or complex retailers is essential; data-driven mindset preferred.
  • Other info: This role offers opportunities for travel across the UK and ROI.

The predicted salary is between 39000 - 52000 £ per year.

Join a global beauty and personal care brand recognised for its innovation, bold product offering, and strong footprint across consumer markets.

We’re hiring a commercially driven and strategic E-Commerce National Account Manager to accelerate growth across key online retail partners in the UK and ROI. Reporting to the UK&I Director of Sales, you’ll work cross-functionally and closely with your customers to drive sales, improve operational efficiency, and deliver exceptional brand execution online.

We’re open to talent from a variety of commercial retail backgrounds – including National Account Managers, National Account Executives, Buyers, and Merchandisers – especially those experienced with complex retailers.

  • Build strong, consultative relationships with your assigned retail partners to drive sales, market share, and profitability.
  • Manage and grow a portfolio of high-value accounts, developing tailored strategies for each partner.
  • Lead monthly commercial reviews and planning sessions with your accounts, identifying growth opportunities and refining promotional activity.
  • Negotiate key commercial terms, marketing exposure, and consumer engagement initiatives across your partners.
  • Collaborate closely with the digital marketing team to drive brand visibility, conversion, and ROI.
  • Take full ownership of forecasting and stock management (S&OP), working with internal supply chain and demand planning teams to ensure product availability.
  • Support the development and execution of a promotional calendar by account, tracking performance and managing associated rebates.
  • Consolidate and analyse commercial data in partnership with finance and sales teams to monitor performance and guide decision-making.
  • Manage the full order process, from forecast through to delivery, ensuring excellent customer experience and internal alignment.
  • Partner with logistics teams and customer services to manage the critical path, ensuring smooth execution from warehouse to consumer.
  • Identify new commercial opportunities in line with the broader channel strategy and evolving market trends.

Strong sales experience managing national or key accounts, ideally with complex retailers from either; High Street, Grocery, Premium Retail or eCommerce. Experience could also come from buying or merchandising roles with strong commercial responsibility. Data-driven, with a clear understanding of KPIs, promotional analysis, and commercial reporting. A passion for retail and digital growth, with a proactive, energetic approach and a natural drive to win. UK based, with the ability to travel across the UK and ROI when required.

National Account Manager - full time employer: Harbourne Associates

Join a leading global beauty and personal care company that champions innovation and creativity, offering a vibrant work culture in the heart of Covent Garden, London. With a competitive salary package, including bonuses and comprehensive benefits, we prioritise employee growth through cross-functional collaboration and tailored development opportunities. Embrace the chance to make a significant impact in the eCommerce sector while enjoying the dynamic atmosphere of one of London's most iconic locations.
Harbourne Associates

Contact Detail:

Harbourne Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land National Account Manager - full time

✨Tip Number 1

Familiarise yourself with the eCommerce landscape, especially focusing on key online retailers in the UK and ROI. Understanding their business models and consumer behaviour will help you tailor your approach during interviews.

✨Tip Number 2

Network with professionals in the beauty and personal care industry, particularly those who have experience as National Account Managers or in similar roles. Engaging with them can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven sales and improved operational efficiency in previous roles. Highlighting your achievements with data-driven results will demonstrate your capability to manage high-value accounts effectively.

✨Tip Number 4

Stay updated on the latest trends in digital marketing and eCommerce strategies. Being knowledgeable about current market trends will show your passion for retail and your proactive approach to driving growth.

We think you need these skills to ace National Account Manager - full time

Commercial Acumen
Account Management
Negotiation Skills
Data Analysis
Sales Strategy Development
Relationship Building
Forecasting and Stock Management
Promotional Planning
Cross-Functional Collaboration
Digital Marketing Knowledge
Performance Monitoring
Problem-Solving Skills
Understanding of KPIs
Proactive Approach
Adaptability to Market Trends

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly with eCommerce retailers. Use specific examples that demonstrate your ability to drive sales and manage key accounts.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty and personal care industry. Mention your strategic approach to account management and how you can contribute to the company's growth in the UK and ROI markets.

Highlight Relevant Skills: Emphasise skills such as negotiation, data analysis, and relationship building in your application. These are crucial for the role of National Account Manager and will help you stand out.

Showcase Your Achievements: Include quantifiable achievements in your application, such as sales growth percentages or successful campaigns you've led. This will provide concrete evidence of your capabilities and impact in previous roles.

How to prepare for a job interview at Harbourne Associates

✨Research the Company and Its Products

Before your interview, take some time to understand the company's product offerings and their position in the beauty and personal care market. Familiarise yourself with their latest innovations and how they differentiate themselves from competitors. This knowledge will help you demonstrate your genuine interest in the role and the brand.

✨Prepare for Scenario-Based Questions

Expect to be asked about specific scenarios related to account management and sales strategies. Prepare examples from your past experience where you've successfully managed key accounts or negotiated terms. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

✨Showcase Your Data-Driven Approach

As a National Account Manager, being data-driven is crucial. Be ready to discuss how you've used commercial data to inform your decisions in previous roles. Highlight any experience you have with KPIs, promotional analysis, and how you've tracked performance to drive growth.

✨Demonstrate Your Collaborative Skills

This role requires working cross-functionally with various teams. Be prepared to discuss how you've collaborated with marketing, logistics, and finance teams in the past. Share examples that illustrate your ability to build strong relationships and work towards common goals, especially in a fast-paced environment.

National Account Manager - full time
Harbourne Associates
Location: London
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