Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer orders, liaise with clients, and handle enquiries in a fast-paced environment.
- Company: Join a global beauty company focused on innovation and sustainability.
- Benefits: Competitive salary, 25 days holiday, birthday off, and monthly product allowance.
- Why this job: Make a meaningful impact in the beauty industry while growing your career.
- Qualifications: Strong communication skills and experience in customer service or administration preferred.
- Other info: Supportive team culture with opportunities for career growth and development.
The predicted salary is between 24000 - 30000 £ per year.
Location: Office Based: Acton, London
Employment Type: Full-Time, Permanent (Mon-Fri, 9am-5pm based in the office)
Salary: £28,000-30,000 per annum
We are seeking a highly organised and proactive Customer Service & Operations Administrator to join our client’s dynamic team. This role is perfect for someone who thrives in a fast-paced environment, has excellent communication skills, and enjoys delivering exceptional service to clients and retailers.
Key Responsibilities:
- Order Processing: Efficiently manage and process customer orders, ensuring accuracy and timely dispatch.
- Client Liaison: Maintain strong relationships with retailers, stocklists, and professional clients, including spas, hotels, clinics, and boutiques.
- Handling Enquiries & Complaints: Respond to web enquiries and resolve customer issues in a professional and timely manner.
- Logistics Coordination: Organise and manage post and deliveries via Royal Mail, DHL, UPS, and other courier services.
- Office Management: Oversee general administrative tasks such as ordering stationery, employee discounts, managing emails, and handling phone calls.
Skills & Experience Required:
- Experience using Sage 200 is preferred but not necessary.
- Strong organisational skills with the ability to multitask and prioritise workload.
- Excellent verbal and written communication skills.
- Experience in customer service or administration is desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A proactive and problem-solving attitude with a keen attention to detail.
Benefits:
- Competitive salary of up to £30,000 per annum
- A supportive and friendly team environment
- Opportunities for career growth and development
- 25 days holiday + public bank holidays
- Day off for your birthday!
- Pension scheme
- Monthly product allowance …and more!
Why Join?
This is an exciting opportunity to be part of a mission-driven company committed to innovation, sustainability, and client satisfaction. You’ll join a team that values empowerment, ownership, and collaborative growth. If you’re ready to make a meaningful impact in a company with a renewed vision and ambitious global growth plans, we want to hear from you. Apply today to take your career to the next level in the beauty industry!
Locations
Customer Service Administrator in Acton, Suffolk employer: Harbourne Associates
Contact Detail:
Harbourne Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Acton, Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since this role is all about client interaction, being articulate and confident will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Service Administrator in Acton, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant administrative roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the beauty industry and how your proactive attitude aligns with our mission. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and professional. Use proper grammar and spelling, and don’t forget to express your enthusiasm for the position. We’re all about that positive vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Harbourne Associates
✨Know the Company Inside Out
Before your interview, take some time to research the beauty company thoroughly. Understand their mission, values, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Customer Service & Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved customer issues efficiently. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member, focusing on how you would handle client enquiries and complaints.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, growth opportunities, or the company's approach to client satisfaction. This shows that you're engaged and serious about the position.