Domestic Abuse Support Worker in Durham

Domestic Abuse Support Worker in Durham

Durham Full-Time 22871 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support individuals affected by domestic abuse, empowering them to make positive life choices.
  • Company: Harbour Support Services, a compassionate organisation dedicated to ending domestic abuse.
  • Benefits: Salary up to £26,871, generous annual leave, and extensive training opportunities.
  • Other info: Join a diverse team committed to continuous improvement and personal development.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Experience with domestic abuse support and strong communication skills required.

The predicted salary is between 22871 - 30000 £ per year.

Organisation: Harbour Support Services

Location: Durham/Darlington & Tees Valley

Salary: £26,871 depending on experience

Hours: Up to 37.5 hours/week

Type: Permanent

Closing Date: Tuesday, 10 March 2026

Role Overview:

At Harbour we believe everyone has the right to live without abuse and we are looking for experienced Support Workers who are compassionate & resilient with excellent people skills, to join our teams in Durham/Darlington and the Tees Valley (Hartlepool, Stockton, and Redcar). Successful candidates will provide a high quality, client-led, trauma informed support service to women and their children within the refuge, and out in the community to adults experiencing domestic abuse, enabling them to make positive choices for their future. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references.

Harbour's Benefits:

  • Salary up to £26,871 depending on experience and specialist roles
  • Employer contribution Pension Scheme
  • Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday
  • Extensive and continuous training
  • Opportunities for personal and career development
  • We offer further employee benefits which are provided once you join our team

Key Responsibilities:

  • Facilitate a whole family approach to trauma informed support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services.
  • Assess, manage, and review risks to service users, colleagues, and self.
  • Assess the needs of service users and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the client, empowering them to make long term sustained change.
  • Implement and review support and risk management plans to ensure desired outcomes are achieved.
  • Develop and deliver planned interventions to meet needs and improve outcomes for individuals and families.
  • Support the empowerment of victims and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.
  • Plan and implement activities to promote self-awareness, confidence, and participation for service users.
  • Work towards a planned conclusion of support, leading to signposting into relevant universal or specialist community support.

About You:

  • You’ll be flexible, calm and engaging.
  • We are looking for enthusiastic, empathetic individuals with an aptitude for communication and an ability to work with initiative.
  • You’ll have experience of working with clients affected by domestic abuse, substance misuse or mental ill health.
  • You’ll have an understanding of safeguarding.
  • You’ll be provided with extensive and ongoing training within the role.
  • You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid.

Why Work at Harbour?

  • Harbour has delivered needs-led services for over 50 years.
  • Harbour holds Gold Investor in People status.
  • Become part of an organisation that values diversity and inclusivity.
  • Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services.

How to Apply:

For a detailed Recruitment Pack including application form, please email or apply directly on Sector1.net. As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK. If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.

Domestic Abuse Support Worker in Durham employer: Harbour Support Services

At Harbour Support Services, we are dedicated to creating a safe and supportive environment for both our clients and employees. Our commitment to professional development is reflected in our extensive training programmes and opportunities for career advancement, all while fostering a culture of inclusivity and empowerment. Located in the heart of Durham/Darlington and the Tees Valley, we offer competitive salaries, generous annual leave, and a supportive team atmosphere that values your contributions and well-being.

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Contact Details:

Harbour Support Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Domestic Abuse Support Worker in Durham

Tip Number 1

Get to know the organisation! Research Harbour Support Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn or attend local events related to domestic abuse support. Building relationships can give you insider info and might even lead to a referral.

Tip Number 3

Prepare for those tricky interview questions! Think about your experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.

Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Domestic Abuse Support Worker in Durham

Compassion
Resilience
Excellent People Skills
Trauma Informed Support
Risk Assessment
Outcome Focused Support Planning
Solution Focused Methods

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience and skills that align with the role of a Domestic Abuse Support Worker. We want to see how your background fits with our mission at Harbour!

Showcase Your Compassion:In your written application, let your empathy shine through! Share examples of how you've supported individuals in challenging situations, as this is key for us when working with clients affected by domestic abuse.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us see your qualifications quickly!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!

How to prepare for a job interview at Harbour Support Services

Know Your Stuff

Make sure you understand the role of a Domestic Abuse Support Worker inside out. Familiarise yourself with the key responsibilities and the values of Harbour Support Services. This will help you answer questions confidently and show that you're genuinely interested in the position.

Show Your Empathy

This role requires compassion and resilience, so be prepared to share examples from your past experiences where you've demonstrated these qualities. Think about times when you've supported someone through a tough situation and how you made a positive impact on their life.

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or the support services offered by Harbour. This shows that you're engaged and serious about making a difference in the lives of those affected by domestic abuse.

Be Yourself

Authenticity is key! Let your personality shine through during the interview. The team at Harbour is looking for someone who can connect with clients on a personal level, so don’t be afraid to share your passion for helping others and your commitment to making a change.