At a Glance
- Tasks: Serve customers and ensure a fantastic dining experience in a vibrant restaurant.
- Company: Join Harbour Hotels, a prestigious hotel group known for luxury and exceptional service.
- Benefits: Enjoy competitive pay, career progression, discounts, and meals while on duty.
- Why this job: Be part of a dynamic team in a stunning coastal location with great growth opportunities.
- Qualifications: Experience in food & beverage and a passion for excellent customer service are essential.
- Other info: Stylish uniform provided and unique training opportunities available.
Who we are...
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
St Ives Harbour Hotel and spa offers a fantastic coastal escape all year round in one of Cornwall's most iconic locations. The HarBAR Kitchen, Bar and Terrace and serene seaside HarSPA all make this breathtaking property something very special.
The role...
We have a superb opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential.
What's in it for you....
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Waiter/Waitress - Saint Ives employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - Saint Ives
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at the HarBAR Kitchen, Bar and Terrace. Knowing the ins and outs of what you’ll be serving will impress your potential employers and show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills by practising scenarios where you handle difficult customers or busy shifts. Being able to demonstrate your ability to maintain composure and provide excellent service under pressure will set you apart.
✨Tip Number 3
Network with current or former employees of Harbour Hotels if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare some thoughtful questions about the team dynamics and training opportunities at Harbour Hotels. This shows your genuine interest in the position and your desire to grow within the company.
We think you need these skills to ace Waiter/Waitress - Saint Ives
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous roles in hospitality, particularly those that showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and customer excellence. Mention why you want to work at Harbour Hotels specifically and how your skills align with their values.
Highlight Interpersonal Skills: In your application, be sure to mention your excellent interpersonal communication skills. Provide examples of how you've successfully interacted with customers in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Harbour Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for a customer, as this will demonstrate your commitment to providing excellent service.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special offerings. Being able to discuss dishes confidently will impress the interviewers and show that you're serious about the role.
✨Demonstrate Interpersonal Skills
Since excellent communication is key in this role, be prepared to showcase your interpersonal skills. Use examples from past experiences where you effectively communicated with customers or worked well within a team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the position and helps you understand more about the company culture and expectations.