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For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and ensure every guest has a memorable experience.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy discounts on treatments, food, and drinks, plus health support and career development.
- Why this job: Be part of a vibrant team in a beautiful coastal setting with great progression opportunities.
- Qualifications: NVQ Level 2 & 3 qualifications preferred; TEMPLE SPA and ELEMIS training is a bonus.
- Other info: Meals provided while on duty and competitive salary with unique uniforms.
The predicted salary is between 24000 - 36000 £ per year.
We have a superb opportunity for a Spa Therapist with a passion to deliver consistent, exceptional service and who wishes to develop their career within a progressive company. Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.
As a Spa Therapist, you will be required to carry out a variety of treatments, including massage. You should be knowledgeable, friendly, and committed to ensuring that every guest's visit to the Spa is memorable. You'll consult each client to understand their needs and be committed to delivering high-quality, exceptional treatments. Additionally, you will support your manager to maximize revenue through careful diary management and proactive selling.
Who we are… Harbour Hotels is a collection of prestigious hotels located in some of the most beautiful locations across the South. Our luxury portfolio includes coastal, country, and city properties, featuring exciting restaurant concepts and our unique HarSPA brand across many sites. Harbour Hotel St Ives offers a fantastic coastal escape all year round in Cornwall's iconic location, with amenities like The HarBar Kitchen, Bar and Terrace, and the serene seaside HarSpa.
What’s in it for you…
- Discounted room rates for all Crew across Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments at our 11 spas
- 25% discount on food and drink in our 16 bars and restaurants
- Mental health and wellbeing support for you and your immediate family
- 24/7 GP services for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel-based incentive schemes
- Opportunity to attend our annual black-tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career pathways
- On-the-job training and internal promotion opportunities
- Meals included whilst on duty
- Competitive salary
- Sophisticated & unique uniforms
Spa Therapist employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the treatments offered at HarSPA and the products used, such as TEMPLE SPA and ELEMIS. This knowledge will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Harbour Hotels on platforms like LinkedIn. They can provide insights into the company culture and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your customer service philosophy and how you ensure a memorable experience for clients. Think of specific examples from your past experiences that highlight your skills and commitment to exceptional service.
✨Tip Number 4
Showcase your passion for wellness and self-care during any interactions with the hiring team. This could be through sharing personal experiences or discussing trends in the spa industry, demonstrating that you are not just qualified but also genuinely enthusiastic about the role.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Spa Therapist position. Highlight your relevant qualifications, such as NVQ Level 2 & 3, and any experience with TEMPLE SPA or ELEMIS.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your ability to deliver exceptional service, your knowledge of treatments, and your commitment to client satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your desire to grow within a progressive company. Mention specific experiences that demonstrate your ability to consult clients and provide high-quality treatments.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Harbour Hotels
✨Showcase Your Qualifications
Make sure to highlight your NVQ Level 2 & 3 qualifications during the interview. If you have any training or experience with TEMPLE SPA or ELEMIS, be sure to mention that as it could set you apart from other candidates.
✨Demonstrate Your Passion for Service
Express your enthusiasm for delivering exceptional service. Share examples of how you've gone above and beyond for clients in previous roles, as this aligns perfectly with the company's focus on memorable guest experiences.
✨Prepare for Client Consultations
Be ready to discuss how you approach client consultations. Think about how you would assess a client's needs and tailor treatments accordingly. This shows your commitment to high-quality service and understanding of individual preferences.
✨Understand Revenue Maximisation
Familiarise yourself with the concept of diary management and proactive selling. Be prepared to discuss how you can contribute to maximising revenue through effective scheduling and upselling treatments, which is crucial for the role.
