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- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join Harbour Hotels, a prestigious hotel group known for its stunning locations.
- Benefits: Enjoy competitive pay, career progression, discounts, and meals while on duty.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Previous hotel reception experience is preferred but not essential; training provided.
- Other info: Stylish uniform and a supportive work culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Who we are... Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role... We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
What's in it for you.... At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist - Southampton employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, services, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your friendly personality and passion for service excellence, as these are key traits Harbour Hotels is looking for.
✨Tip Number 3
Dress to impress! Make sure you wear something smart and professional for your interview. A stylish outfit not only boosts your confidence but also shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist - Southampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your CV and cover letter!
Tailor Your Experience: Make sure to highlight any relevant hotel reception experience you have. If you've worked with systems like OPERA or Reslynx, mention it! Even if you haven't, focus on your customer service skills and how they relate to the role.
Keep It Professional: While we love a personal touch, remember to keep your application professional. Use clear language, check for typos, and format your CV neatly. A polished application shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Harbour Hotels
✨Know Your Stuff
Familiarise yourself with Harbour Hotels and their unique offerings. Understand their values, the locations of their hotels, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Personality
As a receptionist, a friendly and outgoing personality is key. During the interview, let your warmth shine through. Practice smiling and maintaining eye contact, as this will help convey your passion for service excellence and make a great first impression.
✨Prepare for Role-Specific Questions
Expect questions about your previous hotel reception experience and how you handle customer service challenges. Think of specific examples from your past roles that demonstrate your problem-solving skills and ability to provide exceptional service.
✨Dress to Impress
Since you'll be representing a luxury brand, make sure to dress smartly for the interview. A polished appearance shows that you take the opportunity seriously and understand the importance of professionalism in the hospitality industry.