Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support guests with arrivals and departures, ensuring a seamless experience.
- Company: Join Harbour Hotels, a prestigious hotel group known for exceptional hospitality.
- Benefits: Enjoy competitive salary, career progression, discounts, and meals on duty.
- Other info: Full training provided; previous hotel experience is a plus but not essential.
- Why this job: Be part of a vibrant team in a luxury environment with growth opportunities.
- Qualifications: Friendly personality, can-do attitude, and physical fitness required.
The predicted salary is between 20000 - 25000 £ per year.
Who we are...
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role...
We have a superb opportunity for a Concierge / Hotel Porter who will support the reception team with the arrival and departure of our guests. You will need to be over the age of 25 and have a full driving licence with a friendly and outgoing personality, a can-do attitude, a flexible approach to work and a passion for customer service excellence. Aspects of this job may involve carrying luggage therefore physical fitness is essential. Previous experience of working in a hotel environment is desirable although not essential as fully training will be given.
What's in it for you....
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Hotel Concierge - Southampton employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Concierge - Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and introduce yourself. A friendly face can make a lasting impression, and you might even get a chance to chat with the hiring manager.
✨Tip Number 3
Prepare for the interview by researching Harbour Hotels. Know their values, what makes them unique, and be ready to share how your skills align with their mission of exceptional hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Harbour Hotels team.
We think you need these skills to ace Hotel Concierge - Southampton
Some tips for your application 🫡
Craft a Stellar CV: Make sure your CV is up-to-date and highlights your relevant experience, especially in customer service. We want to see your personality shine through, so don’t be afraid to add a personal touch!
Tailor Your Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention why you’re excited about joining Harbour Hotels and how your skills align with our values. We love a bit of passion!
Show Off Your Skills: If you have any previous experience in hospitality or customer service, make sure to highlight it! Even if it’s not directly related, any transferable skills can make you stand out. We appreciate a can-do attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Harbour Hotels
✨Know the Company
Before your interview, take some time to research Harbour Hotels. Familiarise yourself with their values, the locations of their properties, and their unique offerings like HarSPA. This will show your genuine interest in the company and help you tailor your answers.
✨Showcase Your Customer Service Skills
As a Concierge, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Highlighting your friendly and outgoing personality will resonate well with the interviewers.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since Harbour Hotels has a stylish boutique uniform, showing that you understand the importance of presentation will reflect positively on you.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or what a typical day looks like for a Concierge. This demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.