Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest experiences and operational excellence.
- Company: Harbour Hotels, a prestigious collection of luxury hotels.
- Benefits: Up to £70K OTE, bonuses, discounts, and unique training opportunities.
- Why this job: Join a dynamic team and make a real impact in luxury hospitality.
- Qualifications: Experience in 5-star or luxury lifestyle hotels is highly desirable.
- Other info: Enjoy excellent career progression and a supportive work culture.
The predicted salary is between 70000 - 70000 £ per year.
Who we are… Harbour Hotels is a collection of prestigious luxury hotels set in some of the most beautiful coastal, country, and city locations across the South. Our award‑winning portfolio blends luxury living with vibrant hospitality, innovative restaurants, and our signature HarSPA brand.
The Role… We are searching for a high‑calibre Hotel Operations Manager to join our flagship 5‑star Southampton Harbour Hotel & Spa. This is a standout opportunity for a driven, polished, and people‑centred hospitality professional from a luxury or premium lifestyle hotel background.
As Operations Manager, you will be the strategic driving force behind the day‑to‑day success of the hotel, ensuring exceptional guest experiences, operational excellence, and commercial performance. With customer service at the heart of everything you do, you will lead through inspirational people management, unwavering professionalism, and meticulous attention to detail.
You will:
- Champion our guest experience and uphold 5‑star service standards
- Lead, motivate and develop our operational teams with energy and accountability
- Ensure the smooth and profitable running of all hotel departments
- Partner closely with the General Manager and deputise in their absence
- Drive a culture of excellence, ownership, and continuous improvement
Previous experience in a 5‑star or luxury lifestyle hotel is highly desirable.
What’s in it for you… At Harbour Hotels, we are committed to a culture that’s rewarding, supportive, and genuinely enjoyable. You’ll receive:
- Excellent career progression within the Harbour Hotels Group
- Up to £70K per annum OTE plus bonus
- Unique training & development opportunities with clear progression routes
- Hotel stay, dining and spa discounts across the group
- Access to our benefits & discounts platform
- Employee Assistance Programme
- Complimentary meals on duty
Ready to make an impact? If you bring the leadership presence, luxury hospitality experience and people‑first approach we’re looking for, we’d love to hear from you. Apply now with your up‑to‑date CV. Be part of something exceptional at Harbour Hotels.
Deputy General Manager in Southampton employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend hospitality events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in luxury hospitality. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and improved guest experiences in previous roles. We want to see that you can drive a culture of excellence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Harbour Hotels family.
We think you need these skills to ace Deputy General Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the luxury hospitality experience we’re after. Highlight your leadership roles and any achievements that showcase your ability to deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and how your values align with our commitment to excellence at Harbour Hotels.
Showcase Your People Skills: We love a people-centred approach! In your application, share examples of how you've motivated and developed teams in previous roles. We want to see your energy and accountability in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our flagship hotel.
How to prepare for a job interview at Harbour Hotels
✨Know Your Luxury Hospitality
Make sure you brush up on the latest trends in luxury hospitality. Understand what sets a 5-star experience apart and be ready to discuss how you can elevate guest experiences at Harbour Hotels.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate and develop staff, as this role is all about inspiring others to deliver exceptional service.
✨Demonstrate Attention to Detail
In the hospitality industry, the little things matter. Be ready to share specific instances where your meticulous attention to detail has positively impacted guest satisfaction or operational efficiency.
✨Align with Their Values
Research Harbour Hotels' culture and values. During the interview, express how your personal values align with theirs, especially around guest experience and continuous improvement. This will show that you're not just looking for a job, but a place where you can truly contribute.