Assistant Spa Manager/Membership Manager - Southampton

Assistant Spa Manager/Membership Manager - Southampton

Southampton Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Harbour Hotels

At a Glance

  • Tasks: Support the Spa Manager in overseeing operations and ensuring exceptional guest experiences.
  • Company: Harbour Hotels, a luxury hotel collection in stunning locations across the South of England.
  • Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
  • Other info: Dynamic role in a luxurious setting with a focus on wellness and guest satisfaction.
  • Why this job: Join a prestigious team and help create unforgettable spa experiences for guests.
  • Qualifications: Experience in fitness and beauty facilities, with strong membership growth skills.

The predicted salary is between 30000 - 40000 £ per year.

We are seeking to recruit an exceptional Assistant Spa Manager/Membership Manager with previous experience gained in a similar environment with fitness and beauty facilities. A professional with proven membership experience and a strong track record of growing membership base.

As Assistant Spa Manager, you will support the Spa Manager in overseeing the operations of the spa and wellness centre. You will be responsible for ensuring exceptional guest experiences, managing spa personnel, and assisting with financial and operational goals. You will also be involved in maintaining cleanliness, orderliness, and safety standards within the spa.

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South of England. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Assistant Spa Manager/Membership Manager - Southampton employer: Harbour Hotels

Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As part of our team in Southampton, you will enjoy competitive benefits, opportunities for career advancement within our luxury portfolio, and the chance to work in a stunning location that embodies lifestyle luxury. Join us to be part of a dedicated team committed to delivering outstanding guest experiences in a supportive and dynamic environment.

Harbour Hotels

Contact Details:

Harbour Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Spa Manager/Membership Manager - Southampton

Tip Number 1

Network like a pro! Reach out to your connections in the fitness and beauty industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Assistant Spa Manager role.

Tip Number 2

Show off your personality! When you get that interview, let your passion for wellness and guest experiences shine through. We want to see how you can bring your unique flair to the team at Harbour Hotels.

Tip Number 3

Research is key! Familiarise yourself with the Harbour Hotels brand and their HarSPA concept. We love candidates who show they’ve done their homework and understand our values and mission.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Assistant Spa Manager/Membership Manager - Southampton

Membership Management
Guest Experience Management
Operational Oversight
Financial Management
Team Leadership
Cleanliness and Safety Standards
Communication Skills

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your previous experience in fitness and beauty facilities. We want to see how you've grown membership bases and contributed to exceptional guest experiences, so don’t hold back!

Tailor Your Application:Take a moment to customise your application for the Assistant Spa Manager role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.

Be Professional Yet Personable:While we love professionalism, don’t forget to let your personality shine through! We’re looking for someone who can connect with guests and staff alike, so a friendly tone can go a long way.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Southampton Harbour Hotel!

How to prepare for a job interview at Harbour Hotels

Know Your Spa Stuff

Make sure you brush up on your knowledge of spa operations and wellness trends. Familiarise yourself with the specific services offered at the Southampton Harbour Hotel, as well as any unique features of their HarSPA brand. This will show that you're genuinely interested and ready to contribute.

Showcase Your Membership Skills

Prepare examples of how you've successfully grown membership bases in previous roles. Be ready to discuss strategies you've implemented to enhance member experiences and retention. This is crucial for the Assistant Spa Manager role, so make it a focal point in your interview.

Demonstrate Leadership Qualities

As you'll be managing personnel, it's important to highlight your leadership experience. Think of specific instances where you've motivated a team or resolved conflicts. This will help the interviewers see you as a capable leader who can support the Spa Manager effectively.

Emphasise Cleanliness and Safety Standards

Since maintaining cleanliness and safety is key in a spa environment, be prepared to discuss your approach to these areas. Share any relevant experiences where you've ensured high standards were met, and how you would implement these practices in the new role.