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- Tasks: Deliver exceptional spa treatments and create memorable experiences for guests.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy discounts on treatments, food, and drinks, plus health support and competitive salary.
- Why this job: Develop your career in a vibrant environment with unique training opportunities.
- Qualifications: NVQ Level 2 & 3 qualified; TEMPLE SPA and ELEMIS experience is a plus.
- Other info: Exciting progression pathways and a supportive team culture await you.
The predicted salary is between 24000 - 36000 £ per year.
We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company. Ideally, you will be NVQ Level 2 & 3 qualified and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.
As Spa Therapist you will be required to carry out a variety of treatments including massage. You will be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you'll also be supporting your manager to maximise revenue through careful diary management and proactive selling.
Who we are: Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
What's in it for you:
- Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
Spa Therapist - Richmond in London employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Richmond in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels and their HarSPA brand. Understanding their values and what makes them unique will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your treatments! If you’re applying for the Spa Therapist role, make sure you can confidently talk about the treatments you’ve performed. Maybe even do a mock consultation with a friend to brush up on how you’d assess a client’s needs and recommend treatments.
✨Tip Number 3
Show off your personality! Being friendly and knowledgeable is key in this role. During your interview, let your passion for delivering exceptional service shine through. Share stories of how you've made clients feel special in the past – it’ll help you stand out!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Harbour Hotels family. Plus, it’s super easy to do!
We think you need these skills to ace Spa Therapist - Richmond in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for delivering exceptional service shine through. We want to see that you genuinely care about making every guest's visit memorable!
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experiences, especially if you've got NVQ Level 2 & 3 or any TEMPLE SPA and ELEMIS training. We love seeing how your background fits with what we do!
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for friendly and knowledgeable Spa Therapists, so let us know how you connect with clients and create a welcoming atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Harbour Hotels!
How to prepare for a job interview at Harbour Hotels
✨Know Your Treatments
Make sure you brush up on the various treatments you’ll be offering, especially massage techniques. Be ready to discuss your experience with TEMPLE SPA and ELEMIS products, as this could set you apart from other candidates.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional service in the past. Think about specific situations where you went above and beyond for a client, as this role is all about ensuring guests have memorable experiences.
✨Understand the Company Culture
Familiarise yourself with Harbour Hotels and their unique HarSPA brand. Knowing their values and what makes them stand out will help you align your answers with their expectations during the interview.
✨Be Ready to Discuss Sales Techniques
Since you'll be supporting your manager in maximising revenue, think about how you can proactively sell treatments. Prepare to share any past experiences where you successfully upsold services or products to clients.
