At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa treatments in a vibrant environment.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels across stunning locations.
- Benefits: Enjoy discounts on spa treatments, food, and accommodation, plus health support.
- Other info: Great career progression opportunities and unique training within the hospitality industry.
- Why this job: Be part of a dynamic team and enhance guest experiences in a beautiful setting.
- Qualifications: Friendly personality; experience with spa systems is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
We have a superb opportunity for a Spa Receptionist to join the team. As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties.
You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservations systems would be a distinct advantage, although not essential as full training will be given.
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
What's in it for you...
- Discounts: Discounted room rates for all Crew, across all Harbour Hotels.
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas.
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants.
- Mental health and wellbeing support, for you and your immediate family.
- 24/7 GP services, for you and your immediate family.
- Bespoke nutrition & fitness advice for all Crew.
- Group Life Cover.
- Group and hotel based incentive schemes.
- Opportunity to attend our annual black tie Harbour Heroes awards.
- Excellent progression opportunities within Harbour Hotels.
- Individual and bespoke career and progression pathways.
- Unique on-the-job training and development with an opportunity for internal promotions within the group.
- Meals included whilst on duty.
- Competitive salary across all roles.
- Sophisticated & unique uniforms designed for Harbour Hotels.
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Spa Receptionist - Richmond in London employer: Harbour Hotels
Harbour Hotels is an exceptional employer, offering Spa Therapists a unique opportunity to thrive in a stunning coastal location while delivering outstanding service. With a strong focus on employee wellbeing, competitive benefits, and tailored career progression pathways, team members can enjoy a supportive work culture that values personal growth and recognition. The beautiful setting of Saint Ives, combined with generous discounts and bespoke training, makes this an ideal place for those seeking a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist - Richmond in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harbour Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harbour Hotels
Don't be shy about reaching out to Harbour Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Receptionist - Richmond in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harbour Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harbour Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
