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- Tasks: Deliver exceptional spa treatments and lead a motivated team to ensure guest satisfaction.
- Company: Harbour Hotels, known for luxury and stunning locations across the South.
- Benefits: Discounts on treatments, food, and drinks, plus health support and competitive salary.
- Why this job: Join a progressive company and make every guest's visit unforgettable.
- Qualifications: NVQ Level 2 & 3 qualified; TEMPLE SPA and ELEMIS experience preferred.
- Other info: Great career progression opportunities and unique on-the-job training.
The predicted salary is between 30000 - 42000 £ per year.
We have a superb opportunity for a Senior Spa Therapist with a passion to deliver consistently exceptional service who wishes to develop their career within a progressive company. You will be NVQ Level 2 & 3 qualified. TEMPLE SPA, ELEMIS training, and experience would be a distinct advantage.
As Senior Spa Therapist, you will assist the Spa Manager in looking after our spa and leisure guests and help lead and motivate the team to ensure consistency in guest service. You will be required to carry out a variety of treatments including massage, be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Senior Spa Therapist, you will also be supporting your manager to maximise revenue through careful diary management and proactive selling of high quality spa.
Who we are: Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
What's in it for you:
- Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Senior Spa Therapist - Richmond in London employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist - Richmond in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels and their HarSPA brand. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your treatments! Since you'll be delivering high-quality spa experiences, make sure you're confident in your skills. Consider doing a mock treatment session with a friend or family member to refine your techniques and get feedback.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and knowledgeable side shine through. Remember, they’re looking for someone who can not only perform treatments but also create memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Harbour Hotels family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Senior Spa Therapist - Richmond in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional service shine through. We want to see how much you care about making every guest's visit memorable!
Highlight Your Qualifications: Make sure to clearly mention your NVQ Level 2 & 3 qualifications and any relevant training like TEMPLE SPA or ELEMIS. We love seeing candidates who are well-prepared and knowledgeable in their field.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Senior Spa Therapist role. We appreciate when applicants take the time to connect their background with what we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Harbour Hotels.
How to prepare for a job interview at Harbour Hotels
✨Know Your Treatments
Make sure you brush up on the various treatments you’ll be offering, especially those from TEMPLE SPA and ELEMIS. Be ready to discuss your experience with these brands and how you can tailor treatments to meet individual client needs.
✨Showcase Your Passion
During the interview, let your passion for delivering exceptional service shine through. Share specific examples of how you've gone above and beyond for clients in the past, as this will demonstrate your commitment to creating memorable experiences.
✨Team Leadership Skills
As a Senior Spa Therapist, you'll need to lead and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or supported a team in previous roles.
✨Understand the Business Side
Familiarise yourself with revenue maximisation strategies, such as effective diary management and proactive selling techniques. Be ready to share ideas on how you can contribute to increasing spa revenue while maintaining high-quality service.
