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- Tasks: Lead hotel operations, ensuring guest satisfaction and team success.
- Company: Join Harbour Hotels, a luxury collection in stunning locations across the South.
- Benefits: Enjoy discounts on stays, dining, spa treatments, and health support.
- Why this job: Perfect for aspiring leaders wanting to make an impact in hospitality.
- Qualifications: Experience in hotel management and a passion for hospitality is essential.
- Other info: Opportunity for career progression within a prestigious hotel group.
The predicted salary is between 36000 - 60000 £ per year.
The role involves joining Harbour Hotel Southampton as a Hotel Manager, where you will deputise for the General Manager and lead the hotel to deliver operational strategies. You will provide exemplary leadership to ensure all targets are met and exceeded, while being a true people's champion. This role encompasses every aspect of hotel operations that are important to commercial viability and guest satisfaction.
The ideal candidate will have previous experience in an Operations/Hotel Manager position across multiple properties, with a generalist background demonstrating successful management of high volume F&B, events, and experience in Front Office/Rooms over the last few years. A passion for hospitality, presence, and personality to lead a high-achieving team, along with the gravitas to drive continuous improvement and develop the team, is essential. Previous experience in an AA 5-star environment is desirable.
This role is suited to a General Manager of the future, looking to showcase their experience and expertise, with potential to progress within the Harbour group after a successful 12 months.
Harbour Hotels is a collection of prestigious hotels located in beautiful locations across the South, with a luxury portfolio that includes coastal, country, and city properties, alongside exciting restaurant concepts and the unique HarSPA brand.
Harbour Hotel Southampton features 119 bedrooms and suites, a renowned rooftop bar, restaurant & terrace, and an award-winning restaurant with views on the water's edge. The hotel also offers impressive event space with flexible capacity for up to 350 guests, and a luxury HarSpa with a pool, treatment rooms, and a state-of-the-art gym.
What's in it for you:
- Discounted room rates for all Crew across all Harbour Hotels
- 25% discount on food and drink in our 17 bars and restaurants
- 25% discount on HarSPA and Temple Spa treatments
- Mental health and wellbeing support for you and your immediate family
- 24/7 GP services for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Online health checks
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with opportunities for internal promotions
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, please apply with a full and up-to-date CV.
Hotel Manager employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in hotel management. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role and the company culture.
✨Tip Number 2
Research Harbour Hotels specifically, focusing on their values, mission, and recent developments. Understanding their unique offerings and what sets them apart will help you tailor your approach and demonstrate your genuine interest in becoming part of their team.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples of how you've driven operational success and improved guest satisfaction in previous roles.
✨Tip Number 4
Familiarise yourself with the latest trends in the hospitality industry, particularly in luxury hotel management. Being knowledgeable about current challenges and innovations will position you as a forward-thinking candidate who can contribute to the hotel's ongoing success.
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly in operations, F&B, and events. Use specific examples to demonstrate your leadership skills and achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your experience in high-volume environments and how you can contribute to the success of Harbour Hotel Southampton.
Highlight Leadership Qualities: In both your CV and cover letter, emphasise your ability to lead and develop teams. Provide examples of how you've driven continuous improvement and achieved targets in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Harbour Hotels
✨Showcase Your Leadership Skills
As a Hotel Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand the Business Operations
Familiarise yourself with the operational strategies that drive hotel success. Be ready to discuss your experience with high-volume food and beverage operations, events management, and front office services, as these are crucial for the role.
✨Emphasise Guest Satisfaction
Highlight your passion for hospitality and guest satisfaction. Prepare to share specific instances where you've gone above and beyond to enhance the guest experience, as this will resonate well with Harbour Hotels' commitment to excellence.
✨Research Harbour Hotels
Do your homework on Harbour Hotels and their unique offerings. Understanding their brand values, the luxury portfolio, and the specific features of the Southampton location will show your genuine interest and help you align your answers with their expectations.
