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For Companies At a Glance
- Tasks: Greet guests, manage reservations, and ensure a memorable experience.
- Company: Join Harbour Hotels, a prestigious hotel group known for luxury and innovation.
- Benefits: Enjoy competitive salaries, career progression, training, and discounts across properties.
- Why this job: Be part of a vibrant team in a lively atmosphere with stunning views.
- Qualifications: Passion for hospitality and eligibility to work in the UK required.
- Other info: Experience live DJs and a rooftop bar while working in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Host – Southampton
Harbour Hotels, a collection of prestigious hotels across the South, is seeking a Host for our Southampton location. Our luxury portfolio includes coastal, country, and city properties, featuring innovative restaurant concepts and the HarSPA brand. In 2018, Harbour Hotels was named AA Hotel Group of the Year.
The hotel\’s top floor features \’HarBAR on 6th\’, a vibrant rooftop bar and restaurant with stunning views of the Solent, outdoor seating, fire pits, a wood-fired pizza oven, and a lively atmosphere with live DJs on weekends.
As a Host, you will be the first point of contact for our guests, ensuring they have a memorable experience. Your responsibilities include greeting guests, managing reservations, and supporting the team to deliver excellent customer service.
We offer excellent career progression opportunities, competitive salaries, training, discounts across our properties, and a vibrant work environment. If you are passionate about hospitality and eager to grow your career, we would love to hear from you. Please apply with an up-to-date CV.
Note: Only candidates eligible to work in the UK or with a valid UK work permit/visa will be considered.
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Host - Southampton employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Southampton
✨Tip Number 1
Familiarise yourself with the Harbour Hotels brand and its unique offerings, especially the HarBAR on 6th. Understanding the atmosphere and services provided will help you convey your enthusiasm for the role during any interactions.
✨Tip Number 2
Network with current or former employees of Harbour Hotels to gain insights into the company culture and expectations for a Host. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you went above and beyond for guests, as this is crucial for a role focused on creating memorable experiences.
✨Tip Number 4
Show your passion for hospitality by staying updated on industry trends and best practices. Being knowledgeable about current hospitality standards can impress interviewers and show your commitment to the field.
We think you need these skills to ace Host - Southampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Host position. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality. Emphasise any experience in managing reservations or guest interactions, as these are key aspects of the role.
Write a Personalised Cover Letter: Include a cover letter that expresses your passion for hospitality and why you want to work at Harbour Hotels. Mention specific aspects of the Southampton location that appeal to you, such as the vibrant atmosphere of 'HarBAR on 6th'.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Harbour Hotels
✨Know the Venue
Familiarise yourself with the Southampton Harbour Hotel and its unique offerings, especially the HarBAR on 6th. Understanding the atmosphere and services will help you convey your enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Host, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided excellent customer service, highlighting your ability to handle various situations with grace.
✨Demonstrate Team Spirit
The role involves supporting the team to deliver exceptional service. Be ready to discuss how you work well in a team environment and share instances where you contributed positively to a group dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's culture, career progression opportunities, and the expectations for the Host role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
