Description
We have a superb opportunity for a Reception Manager or Front Office Manager to join the team. As Front Office Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting.
Qualifications
A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA is preferred.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
Benefits
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
Reception Manager in Guildford employer: Harbour Hotels
Harbour Hotels is an exceptional employer, offering Spa Therapists a unique opportunity to thrive in a stunning coastal location while delivering outstanding service. With a strong focus on employee wellbeing, competitive benefits, and tailored career progression pathways, team members can enjoy a supportive work culture that values personal growth and recognition. The beautiful setting of Saint Ives, combined with generous discounts and bespoke training, makes this an ideal place for those seeking a rewarding career in the hospitality industry.
