Harbour Hotels is seeking a Reception Manager to lead front desk operations across one of our distinctive properties in the South of England. You will ensure exceptional guest service, manage a team, handle complaints with tact, and drive efficient front office workflows including guest feedback, billing and revenue posting.
The ideal candidate has at least 3 years of supervisory Front Office experience and familiarity with OPERA.
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Front of House Manager — Guest Experience Leader (Hotel) in Guildford employer: Harbour Hotels
Harbour Hotels is an exceptional employer, offering a dynamic work environment where teamwork and efficiency are valued. With a focus on employee growth, we provide bespoke career pathways and on-the-job training, ensuring that our Kitchen Porters not only contribute to a fast-paced kitchen but also develop their skills for future advancement. Located in a vibrant area, our hotel fosters a supportive culture that prioritises both personal and professional development, making it an ideal place for those seeking meaningful employment.
