At a Glance
- Tasks: Welcome guests, manage bookings, and maintain spa standards in a vibrant environment.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy discounts on stays, treatments, food, and health support for you and your family.
- Other info: Great career progression opportunities and unique on-the-job training.
- Why this job: Be part of a team that delivers exceptional service in a beautiful coastal setting.
- Qualifications: Friendly personality and passion for service; training provided for all skill levels.
The predicted salary is between 12 - 15 £ per hour.
We have a superb opportunity for a Part-Time Spa Receptionist to join the team. This will require you to work a shift on a Friday and Saturday weekly. As Spa Receptionist, your duties will include:
- Welcoming guests and members to the spa
- Making spa bookings
- Upselling treatments and spa products
- Show rounds
- Cashing up
- General day-to-day spa reception duties
- Light housekeeping duties to maintain the high standards of the spa
You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of Premier Spa reservations systems would be a distinct advantage, although not essential as full training will be given.
What's in it for you:
- Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
Locations
Spa Receptionist - Sidmouth employer: Harbour Hotels
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee wellbeing. Located in the stunning Sidmouth Harbour Hotel & Spa, team members enjoy unique benefits such as discounted stays, wellness support, and tailored career development opportunities, all set against the backdrop of breathtaking coastal views and a charming seaside town.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist - Sidmouth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Harbour Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Receptionist - Sidmouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Harbour Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Harbour Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Harbour Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Harbour Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Harbour Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
