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- Tasks: Lead hotel operations, ensuring guest satisfaction and exceeding targets.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels.
- Benefits: Competitive salary, career progression, discounts, and meals on duty.
- Other info: Dynamic role with unique training and development pathways.
- Why this job: Be a key player in a vibrant hospitality environment with growth opportunities.
- Qualifications: Passion for hospitality and experience in a 5-star setting preferred.
The predicted salary is between 36000 - 60000 £ per year.
Who we are... Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role... As Operations Manager you will be the strategic business leader for the hotel to deliver strategies, provide exemplary leadership to ensure all targets are met and exceeded whilst being a true people's champion. This role will be involved in every aspect of the hotel operation important to the commercial viability and ultimate guest satisfaction. The Operations Manager will be the key support to the General Manager whilst in the operation and will deputise in the absence of the General Manager. You will need to be truly passionate about hospitality and have a keen eye for detail. Previous experience working within a 5 star environment is desirable.
What’s in it for you.... At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Operations Manager - Saint Ives in Cornwall employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Saint Ives in Cornwall
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Operations Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Harbour Hotels, their values, and recent achievements. This shows you're genuinely interested and ready to contribute to their success as a strategic business leader.
✨Tip Number 3
Showcase your passion for hospitality! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will highlight your commitment to guest satisfaction and your ability to lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Harbour Hotels family right from the start!
We think you need these skills to ace Operations Manager - Saint Ives in Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your previous experience in hospitality, especially in 5-star environments, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and detail how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Leadership Skills: As an Operations Manager, leadership is key. In your application, share examples of how you've successfully led teams or projects in the past. We want to see your people’s champion side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Harbour Hotels
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of the hospitality industry, especially in a 5-star environment. Understand the key trends, challenges, and what sets Harbour Hotels apart from the competition. This will show your passion for the role and help you connect with the interviewers.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be a People’s Champion
Harbour Hotels values a people-centric approach. Think about how you can demonstrate your commitment to team development and guest satisfaction. Share stories that highlight your ability to motivate staff and create a positive working environment.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the hotel’s vision, team dynamics, or how they measure success in the Operations Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.