At a Glance
- Tasks: Join our team as a Hotel Receptionist and provide exceptional service to guests.
- Company: Harbour Hotels, a prestigious hotel group in stunning locations.
- Benefits: Competitive salary, career progression, discounts, and meals on duty.
- Other info: Vibrant work environment with unique training and development opportunities.
- Why this job: Be part of an award-winning hotel brand and grow your hospitality career.
- Qualifications: Minimum one year of hotel reception experience; training provided.
The predicted salary is between 20000 - 25000 £ per year.
We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Receptionist - Chichester employer: Harbour Hotels
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, competitive salaries, and unique on-the-job training, employees are encouraged to grow within the company. Located in the picturesque Chichester, staff enjoy exclusive discounts, a stylish uniform, and meals while on duty, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Chichester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Understand their values, what makes them unique, and their recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. So, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable with common scenarios you might face at the front desk.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you wear something smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Harbour Hotels.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist - Chichester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your CV and cover letter!
Tailor Your CV:Make sure to tailor your CV to highlight your hotel reception experience and any relevant skills. If you've used systems like OPERA or Reslynx, mention that! We love seeing how your background fits with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at Harbour Hotels
✨Know Your Stuff
Familiarise yourself with the hotel industry, especially the role of a receptionist. Brush up on common hotel reservation systems like OPERA or Reslynx, even if you haven't used them before. This shows your enthusiasm and readiness to learn!
✨Show Off Your Personality
Since a friendly and outgoing personality is key for this role, practice how you present yourself. Smile, maintain eye contact, and be warm in your responses. Remember, they want to see that you can create a welcoming atmosphere for guests.
✨Prepare for Common Questions
Think about questions they might ask, such as how you handle difficult guests or manage busy periods. Prepare specific examples from your past experience that highlight your service excellence and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the hotel's culture or opportunities for progression. This not only shows your interest but also helps you gauge if it's the right fit for you.
