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For Companies At a Glance
- Tasks: Support guests with arrivals and departures while providing top-notch customer service.
- Company: Join the Harbour Hotels Group, known for its stylish and welcoming atmosphere.
- Benefits: Enjoy competitive pay, career progression, discounts, and meals on duty.
- Other info: Full training provided, with unique opportunities for internal promotions.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Friendly personality, can-do attitude, and physical fitness are key.
The predicted salary is between 20000 - 25000 £ per year.
We have a superb opportunity for a Concierge / Hotel Porter who will support the reception team with the arrival and departure of our guests. You will need to have a friendly and outgoing personality, a can-do attitude, a flexible approach to work and a passion for customer service excellence. Aspects of this job may involve carrying luggage therefore physical fitness is essential. Previous experience of working in a hotel environment is desirable although not essential as fully training will be given.
Qualifications:
- Friendly and outgoing personality
- Can-do attitude
- Flexible approach
- Passion for customer service
- Physical fitness
- Previous hotel experience desirable
Benefits:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
Concierge / Hotel Porter in Southampton employer: Harbour Hotels Group
Contact Detail:
Harbour Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge / Hotel Porter in Southampton
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the Harbour Hotels Group. Familiarise yourself with their values and what makes them stand out. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Show off your personality! As a Concierge / Hotel Porter, being friendly and outgoing is key. During your interactions, let your personality shine through. Smile, be approachable, and don’t hesitate to share a little about yourself – it’ll make you memorable!
✨Tip Number 3
Prepare for the physical side! Since carrying luggage is part of the gig, make sure you’re ready to demonstrate your physical fitness. You might even want to mention any relevant experiences or activities that showcase your strength and stamina.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join our team at Harbour Hotels.
We think you need these skills to ace Concierge / Hotel Porter in Southampton
Some tips for your application 🫡
Show Your Personality: We want to see your friendly and outgoing personality shine through in your application. Use a warm tone and let us know why you’re passionate about customer service – it’s all about making that great first impression!
Highlight Relevant Experience: Even if you don’t have direct hotel experience, we’d love to hear about any roles where you’ve demonstrated a can-do attitude and flexibility. Share those stories that showcase your skills and how they relate to the Concierge / Hotel Porter role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to highlight your key strengths and qualifications without rambling on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Harbour Hotels Group
✨Show Your Personality
As a Concierge / Hotel Porter, your friendly and outgoing personality is key. Make sure to let your true self shine during the interview. Smile, maintain eye contact, and engage with the interviewer to showcase your can-do attitude.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Even if you don't have hotel experience, think of times when you went above and beyond for someone. This will show your passion for customer service excellence.
✨Be Ready for Physical Questions
Since the role involves carrying luggage, be prepared to discuss your physical fitness. You might want to mention any relevant activities or experiences that demonstrate your ability to handle the physical demands of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or opportunities for progression within the Harbour Hotels Group. This shows your interest in the role and your desire to grow within the company.