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- Tasks: Deliver exceptional spa treatments and lead a motivated team to ensure guest satisfaction.
- Company: Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Discounted stays, spa treatments, food, health support, and competitive salary.
- Why this job: Join a vibrant team and make every guest's spa experience unforgettable.
- Qualifications: NVQ Level 2 & 3 qualified; TEMPLE SPA, ELEMIS training preferred.
- Other info: Exciting career progression opportunities and unique on-the-job training.
The predicted salary is between 28800 - 43200 £ per year.
We have a superb opportunity for a Senior Spa Therapist with a passion to deliver consistently exceptional service who wishes to develop their career within a progressive company. You will be NVQ Level 2 & 3 qualified. TEMPLE SPA, ELEMIS training, and experience would be a distinct advantage.
As Senior Spa Therapist, you will assist the Spa Manager in looking after our spa and leisure guests and help lead and motivate the team to ensure consistency in guest service. You will be required to carry out a variety of treatments including massage, be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Senior Spa Therapist, you will also be supporting your manager to maximise revenue through careful diary management and proactive selling of high quality spa.
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
What’s in it for you:
- Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
Senior Spa Therapist employer: Harbour Hotels Group
Contact Detail:
Harbour Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels and their HarSPA brand. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your treatment techniques! As a Senior Spa Therapist, you'll need to demonstrate your skills. Set up a mock session with a friend or family member to showcase your massage techniques and customer service approach. This will boost your confidence and help you shine during the practical assessments.
✨Tip Number 3
Be ready to talk about your experience! Prepare examples of how you've delivered exceptional service in previous roles. Think about specific situations where you went above and beyond for a guest, as this will highlight your commitment to creating memorable experiences.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Harbour Hotels family. Plus, it’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Senior Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Senior Spa Therapist role. Highlight your NVQ qualifications and any relevant training like TEMPLE SPA or ELEMIS to catch our eye!
Show Your Passion: In your application, let us know why you’re passionate about delivering exceptional service in a spa environment. Share any personal experiences or stories that showcase your commitment to guest satisfaction.
Be Specific About Your Skills: When detailing your experience, be specific about the treatments you’ve performed and your knowledge of products. We want to see how you can contribute to our team and enhance our guests' experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Harbour Hotels Group
✨Know Your Treatments
Make sure you’re well-versed in the various treatments you’ll be offering. Brush up on your massage techniques and any specific treatments from TEMPLE SPA or ELEMIS that might come up during the interview. Being able to discuss these confidently will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional service in the past. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your commitment to ensuring every guest's visit is memorable.
✨Understand the Spa's Vision
Familiarise yourself with Harbour Hotels and their HarSPA brand. Knowing their values and what makes them unique will help you align your answers with their vision, showing that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Be Ready to Discuss Team Leadership
As a Senior Spa Therapist, you’ll be expected to lead and motivate your team. Prepare to talk about your leadership style and how you’ve successfully managed or supported a team in the past. Highlighting your ability to inspire others will set you apart.