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- Tasks: Lead the operations of a stunning seaside hotel and ensure exceptional guest experiences.
- Company: Harbour Hotel & Spa, a top-rated coastal destination in St Ives.
- Benefits: Competitive salary, bonuses, exclusive discounts, and health support.
- Why this job: Join a dynamic team and grow into a General Manager role in hospitality.
- Qualifications: Passion for hospitality and leadership skills; experience is a plus.
- Other info: Enjoy a vibrant work environment with opportunities for career development.
The predicted salary is between 34000 - 42000 £ per year.
As Operations Manager, you’ll be the driving force behind the seamless running of our stunning seaside hotel. You’ll lead with vision and energy, ensuring every guest experience is exceptional while keeping the business commercially sharp. Acting as the right hand to the General Manager, you’ll oversee all operational departments, inspire your teams, and deputise when needed. This is a role for someone who thrives on challenge, loves hospitality, and has an eagle eye for detail.
We’re looking for a passionate leader who’s ready to make waves in the industry—someone who aspires to grow into a General Manager role within our dynamic Harbour Hotels portfolio. Whether you’re an experienced Operations Manager or stepping up for the first time, if you’ve got the ambition, we’ve got the opportunity.
About Harbour Hotel St Ives: Perched high above Porthminster Beach, Harbour Hotel St Ives is the ultimate coastal escape. Voted ‘Best Seaside Hotel’ by The Sunday Times, this boutique gem boasts jaw‑dropping views of St Ives Bay, chic interiors, and a vibe that’s pure Cornish charm with a luxury twist.
- Rooms: 50+ stylish bedrooms and suites, many with panoramic sea views
- Dining: The Harbour Kitchen, Bar & Terrace serves fresh, seasonal dishes with al fresco dining overlooking the ocean
- Spa: Our indulgent HarSPA features treatment rooms, an indoor pool, hydrotherapy pool, sauna, steam room, and fitness suite
- Events: From intimate weddings to show‑stopping celebrations, our spaces offer the perfect backdrop for unforgettable moments
This is more than a hotel—it’s a destination where guests come to relax, recharge, and revel in the beauty of Cornwall.
What’s in it for you:
- Exclusive Crew Discounts: Room rates across all Harbour Hotels, 25% off food & drink, 25% off HarSPA treatments
- Health & Wellbeing: Mental health support, 24/7 GP services, nutrition & fitness advice
- Rewards & Recognition: Incentive schemes
- Career Development: Bespoke progression pathways, on‑the‑job training, internal promotion opportunities
- The Essentials: Meals on duty, competitive salary, stylish uniforms
Ready to lead one of Cornwall’s most iconic hotels? Apply now with your CV and let’s make hospitality magic happen.
Operations Manager employer: Harbour Hotels Group
Contact Detail:
Harbour Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Harbour Hotels. A friendly chat can open doors that a CV alone can't.
✨Tip Number 2
Show your passion for hospitality during interviews. Share stories about how you've gone above and beyond for guests in the past. We want to see that fire in your belly!
✨Tip Number 3
Research the hotel and its unique offerings. Knowing the ins and outs of Harbour Hotel St Ives will help you stand out. Mention specific features or events that excite you during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Harbour Hotels.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm and commitment to providing exceptional guest experiences—this is what we’re all about!
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that align with the Operations Manager position. Highlight your leadership abilities, attention to detail, and any relevant achievements that demonstrate your capability to thrive in a dynamic environment like ours.
Be Authentic and Personal: We want to get to know the real you! Don’t be afraid to inject some personality into your application. Share your career aspirations and how you see yourself growing within our Harbour Hotels family—it’s all about finding the right fit!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Let’s make this happen together!
How to prepare for a job interview at Harbour Hotels Group
✨Know the Hotel Inside Out
Before your interview, make sure you research Harbour Hotel St Ives thoroughly. Familiarise yourself with its unique features, such as the stunning views and the luxurious amenities. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's values and guest experience.
✨Showcase Your Leadership Style
As an Operations Manager, your leadership skills are crucial. Prepare examples of how you've inspired teams in the past or handled challenges effectively. Be ready to discuss your vision for leading a team and how you plan to maintain high standards while driving operational efficiency.
✨Emphasise Your Attention to Detail
In hospitality, the little things matter. Be prepared to share specific instances where your eagle eye for detail made a difference in guest satisfaction or operational success. This could be anything from improving service processes to enhancing the guest experience through thoughtful touches.
✨Express Your Ambition
Harbour Hotels is looking for someone who aspires to grow into a General Manager role. Make sure to communicate your career goals and how this position fits into your long-term plans. Show them that you're not just looking for a job, but a place where you can develop and make a significant impact.