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- Tasks: Manage hotel operations and guest relations during night hours.
- Company: Join the prestigious Harbour Hotels, known for luxury and excellence.
- Benefits: Competitive salary, career progression, discounts, and unique training opportunities.
- Why this job: Be part of a dynamic team in a thriving hotel environment.
- Qualifications: Previous hotel night experience and knowledge of reception operations.
- Other info: Stylish uniform, meals included, and supportive employee assistance programme.
The predicted salary is between 24000 - 36000 £ per year.
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
We have a superb opportunity for a Night Manager to join the team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, able to run end of day reports and perform check in and check out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self-motivated, organised and has a passion for service excellence.
- Manage guest relations during night hours, ensuring a safe and secure environment.
- Operate reception with competence, ideally using Opera; run end-of-day reports; handle check-ins and check-outs.
- Maintain a sound knowledge of Health & Safety including Fire Safety.
- Demonstrate self-motivation, organization and a passion for service excellence.
What’s in it for you:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
Compensation to be discussed. We look forward to hearing from you!
Night Manager employer: Harbour Hotels Group
Contact Detail:
Harbour Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the Night Manager role.
✨Tip Number 2
Show off your skills! If you’ve got experience with Opera or Health & Safety, make sure to highlight that in conversations. We want to see how you can bring your expertise to the table during interviews.
✨Tip Number 3
Prepare for the night shift vibe! Think about scenarios you might face as a Night Manager and how you'd handle them. This will help you stand out when discussing your approach to guest relations and safety.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining the Harbour Hotels family.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Your Passion for Service Excellence: When writing your application, let us see your enthusiasm for providing top-notch service. Share examples of how you've gone above and beyond for guests in previous roles. We love to see that passion shine through!
Highlight Relevant Experience: Make sure to mention any previous night manager or hotel reception experience you have, especially if you're familiar with systems like Opera. We want to know how your background aligns with the responsibilities of the role.
Demonstrate Your Knowledge of Health & Safety: Since this role requires a solid understanding of Health & Safety, including Fire Safety, be sure to include any relevant training or certifications in your application. It shows us you're serious about keeping our guests safe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Harbour Hotels!
How to prepare for a job interview at Harbour Hotels Group
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel operations, especially the reception processes and software like Opera. Familiarise yourself with end-of-day reports and check-in/check-out procedures so you can speak confidently about them during the interview.
✨Health & Safety Savvy
Since the role requires a sound knowledge of Health & Safety, including Fire Safety, be prepared to discuss relevant protocols and your experience in maintaining a safe environment. This shows that you take guest safety seriously and are ready to handle any situation.
✨Showcase Your Passion for Service
Harbour Hotels values service excellence, so think of examples from your past experiences where you went above and beyond for guests. Share stories that highlight your self-motivation and organisational skills, as these traits are crucial for a Night Manager.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel’s operations or their approach to guest relations during night hours. This not only shows your interest in the role but also gives you a chance to demonstrate your understanding of what it takes to succeed in this position.