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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure a fantastic dining experience.
- Company: Join Harbour Hotels, a prestigious hotel group known for luxury and exceptional service.
- Benefits: Enjoy competitive pay, career progression, and a vibrant work environment.
- Why this job: Be part of a renowned team in stunning locations, making memorable experiences for guests.
- Qualifications: Experience in food & beverage and a passion for customer service are essential.
- Other info: Work at the iconic St Ives Harbour Hotel and spa, a true coastal gem.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. St Ives Harbour Hotel and spa offers a fantastic coastal escape all year round in one of Cornwall's most iconic locations. The HarBAR Kitchen, Bar and Terrace and serene seaside HarSPA all make this breathtaking property something very special.
The role
We have a superb opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential.
What's in it for you
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
Waiter/Waitress employer: Harbour Hotel St Ives
Contact Detail:
Harbour Hotel St Ives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Harbour Hotels brand and their unique offerings. Understanding their values and what sets them apart will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for customer service by sharing specific examples from your previous roles. Highlighting your experience in quality food and beverage outlets will demonstrate that you’re a great fit for their restaurant team.
✨Tip Number 3
Prepare to discuss how you handle challenging situations with customers. Harbour Hotels values excellent interpersonal skills, so be ready to illustrate your ability to maintain composure and provide exceptional service under pressure.
✨Tip Number 4
Network with current or former employees of Harbour Hotels if possible. They can provide insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experience required for the Waiter/Waitress position. Highlight your relevant experience in your application.
Tailor Your CV: Customise your CV to reflect your experience in quality food and beverage outlets. Emphasise your customer service skills and any previous roles that demonstrate your flair for hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to customer excellence. Mention why you want to work at Harbour Hotels specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Harbour Hotel St Ives
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for a customer, as this will demonstrate your commitment to providing excellent service.
✨Highlight Relevant Experience
Discuss your previous roles in food and beverage outlets, focusing on what you learned and how it prepared you for this position. Be ready to provide examples of how you've handled busy shifts or difficult customers.
✨Demonstrate Interpersonal Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Engage with the interviewer by maintaining eye contact and showing genuine interest in the conversation.
✨Research Harbour Hotels
Familiarise yourself with Harbour Hotels and their unique offerings, such as the HarBAR Kitchen and HarSPA. This knowledge will not only impress the interviewer but also help you tailor your answers to align with the company's values and culture.
