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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure an unforgettable dining experience.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy competitive pay, career growth, discounts, and meals while on duty.
- Why this job: Be part of a vibrant team in a beautiful coastal setting with excellent training opportunities.
- Qualifications: Experience in food & beverage service and a passion for customer excellence are essential.
- Other info: Stylish uniform provided and unique progression pathways available.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
St Ives Harbour Hotel and spa offers a fantastic coastal escape all year round in one of Cornwall's most iconic locations. The HarBAR Kitchen, Bar and Terrace and serene seaside HarSPA all make this breathtaking property something very special.
The role
We have a superb opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential.
Whats in it for you.
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Waiter/Waitress employer: Harbour Hotel St Ives
Contact Detail:
Harbour Hotel St Ives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Harbour Hotels brand and their unique offerings. Understanding their values and what sets them apart will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to excellence, which is crucial for a Waiter/Waitress position.
✨Tip Number 3
Practice your interpersonal communication skills. Being able to engage with customers and colleagues effectively is key in hospitality, so consider role-playing scenarios with friends or family.
✨Tip Number 4
Research common interview questions for hospitality roles and prepare thoughtful responses. This will help you feel more confident and articulate during your interview at Harbour Hotels.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous roles as a waiter or waitress, showcasing your customer service skills and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and customer excellence. Mention why you want to work at Harbour Hotels specifically and how your skills align with their values and the role.
Highlight Interpersonal Skills: In both your CV and cover letter, emphasise your interpersonal communication skills. Provide examples of how you've successfully interacted with customers in previous roles, as this is crucial for the Waiter/Waitress position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Harbour Hotel St Ives
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for a customer, as this will demonstrate your commitment to providing excellent service.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special dishes they offer. Being able to discuss the food and drink options confidently will impress the interviewers and show that you're serious about the role.
✨Demonstrate Interpersonal Skills
Since excellent communication is key in this role, be prepared to showcase your interpersonal skills. Use examples from past experiences where you effectively communicated with customers or worked well within a team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your interest in the position and the company, and it gives you a chance to learn more about the team dynamics and work culture at Harbour Hotels.
