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For Companies At a Glance
- Tasks: Support the Night Manager and ensure guest satisfaction throughout the night.
- Company: Join Harbour Hotels, a prestigious hotel group known for luxury and exceptional service.
- Benefits: Enjoy competitive pay, career growth, discounts, and meals while on duty.
- Why this job: Be part of a vibrant team in a top-rated hotel group with unique training opportunities.
- Qualifications: Previous hotel night experience and knowledge of Front Office procedures preferred.
- Other info: Stylish uniform provided; must be eligible to work in the UK.
The predicted salary is between 20000 - 28000 £ per year.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role
We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.
Whats in it for you.
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
Excellent progression opportunities within the Harbour Hotels Group
Individual and bespoke career and progression pathways
Competitive salary across all roles
Unique on the job training and development with an opportunity for internal promotions within any of our properties.
Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
Access to an exciting benefits and discount platform
Employee Assistance Program
Stylish boutique uniform specially designed for Harbour Hotels
Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
AMRT1_UKCT
Night Porter employer: Harbour Hotel Richmond
Contact Detail:
Harbour Hotel Richmond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarize yourself with the Opera system, as it's mentioned in the job description. If you have access to a demo or training version, practice using it to get comfortable with its features.
✨Tip Number 2
Highlight any previous experience in hotel night roles during your conversations. Share specific examples of how you handled guest inquiries or emergencies at night to demonstrate your capability.
✨Tip Number 3
Research Harbour Hotels and their unique offerings, like HarSPA and their restaurant concepts. This knowledge will help you engage in meaningful conversations during interviews and show your genuine interest.
✨Tip Number 4
Network with current or former employees of Harbour Hotels if possible. They can provide insights into the company culture and what they value in a Night Porter, which can give you an edge in your application.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Porter position. Understand the responsibilities, required skills, and the importance of service excellence in a hotel environment.
Tailor Your CV: Customize your CV to highlight relevant experience, especially any previous hotel night experience and knowledge of Front Office procedures. Mention any familiarity with Opera or similar systems.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and service excellence. Explain why you want to work at Harbour Hotels and how your skills align with their values.
Check Eligibility: Before applying, ensure you meet the eligibility requirements to work in the UK. Include any relevant work permits or visas in your application if applicable.
How to prepare for a job interview at Harbour Hotel Richmond
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent service. Share specific examples from your past experiences that highlight your commitment to guest satisfaction.
✨Familiarize Yourself with Front Office Procedures
Since the role requires knowledge of Front Office procedures, review the basics of check-in and check-out processes. If you have experience with Opera, be ready to discuss how you've used it in previous roles.
✨Demonstrate Self-Motivation
As a Night Porter, you'll need to be self-motivated. Prepare to discuss situations where you took initiative or went above and beyond in your previous jobs.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel and its culture. This shows your interest in the position and helps you determine if it's the right fit for you.
