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- Tasks: Support the Night Manager and ensure guests have a great experience overnight.
- Company: Join Harbour Hotels, a prestigious hotel group known for luxury and excellence.
- Benefits: Enjoy competitive pay, career progression, discounts, and meals on duty.
- Why this job: Be part of a vibrant team in a dynamic hospitality environment.
- Qualifications: Previous hotel night experience and a passion for service excellence.
- Other info: Flexible shifts with 3 days on and 4 days off.
The predicted salary is between 20000 - 30000 £ per year.
Who we are…Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role…We have a superb opportunity for a Night Receptionist/Porter to join the team. As Night Receptionist you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.
What’s in it for you….At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
Working Shifts based 3 days on and 4 days off rotation. If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Receptionist in Guildford employer: Harbour Hotel Guildford
Contact Detail:
Harbour Hotel Guildford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist in Guildford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Receptionist role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for service excellence shine through. Be yourself and share why you love working in hospitality – it’s all about making those connections with the team.
✨Tip Number 3
Research Harbour Hotels! Familiarise yourself with their unique offerings and values. This will not only help you stand out in interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Night Receptionist in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Receptionist role. Highlight any relevant experience, especially with Front Office procedures and systems like Opera. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to showcase your passion for hospitality and service excellence. Let us know why you’re excited about joining Harbour Hotels and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep it clear and concise. We appreciate straightforwardness, so make sure your information is easy to read and straight to the point. No fluff, just the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our vibrant team at Harbour Hotels!
How to prepare for a job interview at Harbour Hotel Guildford
✨Know Your Front Office Procedures
Make sure you brush up on your knowledge of Front Office procedures, especially if you have experience with Opera. Being able to discuss these processes confidently will show that you're prepared and understand the role inside out.
✨Showcase Your Passion for Service Excellence
During the interview, share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to service excellence, which is key for a Night Receptionist at Harbour Hotels.
✨Ask Insightful Questions
Prepare some thoughtful questions about the hotel and its operations. This not only shows your interest in the position but also gives you a chance to learn more about the team and the working environment.
✨Highlight Your Self-Motivation
As a Night Receptionist, you'll need to be self-motivated. Be ready to discuss times when you've taken initiative or worked independently. This will help convey that you're the right fit for the role and can handle the responsibilities that come with it.
