Harbour Hotels in Guildford is seeking a Reception Manager or Front of House Manager to lead the team and deliver exceptional guest service. You will communicate effectively, handle complaints and drive revenue posting and guest feedback.
With at least 3 years in Front Office at supervisory level and knowledge of OPERA, you will mentor staff, ensure smooth operations across front desk, housekeeping liaison, and contribute to a vibrant hospitality culture.
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Guest Experience Leader — Front of House, Luxury Hotels in Guildford employer: Harbour Hotel Guildford
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique on-the-job training, employees are empowered to grow within the prestigious hotel group. Located in stunning settings across the South, staff enjoy competitive salaries, generous discounts, and a supportive culture that values individual contributions.
