Harbour Hotels is seeking a Reception Manager or Front Office Manager to lead our Front Office team and ensure guests receive the highest level of service.
You will be an effective communicator, experienced in complaint handling, and capable of motivating staff while overseeing guest feedback, billing and revenue posting. A minimum of 3 years’ Front Office supervisory experience is required; OPERA knowledge is preferred.
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Front Office Manager — Guest Experience Leader in Guildford employer: Harbour Hotel Guildford
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique on-the-job training, employees are empowered to grow within the prestigious hotel group. Located in stunning settings across the South, staff enjoy competitive salaries, generous discounts, and a supportive culture that values individual contributions.
