Harbour Hotels seeks a Reception Manager or Front Office Manager to ensure every guest receives exceptional service. You will communicate effectively, handle complaints, and manage all front office tasks including guest feedback, billing and revenue posting.
A minimum of 3 years’ Front Office experience at supervisory level or higher is required; OPERA knowledge is preferred. Harbour Hotels offers strong progression opportunities, bespoke career pathways, competitive salary, staff hotel stays,
#J-18808-LjbffrFront Office Manager | Guest Experience & Growth in Guildford employer: Harbour Hotel Guildford
Harbour Hotel Guildford is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With full training provided for the Spa Receptionist role, employees can enhance their skills while enjoying benefits like meals on duty in a luxurious spa environment located in the heart of Guildford. This position not only allows for meaningful interactions with guests but also fosters a sense of community among staff, making it a rewarding place to work.
