At a Glance
- Tasks: Lead and manage all conferences, events, weddings, and private celebrations at our hotel.
- Company: Join the vibrant team at Harbour Hotels, known for exceptional hospitality.
- Benefits: Enjoy competitive salary, career progression, discounts, and meals while on duty.
- Other info: Dynamic work environment with unique training and internal promotion opportunities.
- Why this job: Make unforgettable memories for guests while developing your leadership skills.
- Qualifications: Experience in hospitality management and a passion for outstanding service.
The predicted salary is between 31500 - 38500 £ per year.
- Conference & Events Manager The Role…
- We are seeking an exceptional
Conference & Events Manager to join our team.
This is an exciting opportunity for an experienced hospitality professional to lead and manage the operation of all conferences, events, weddings, banquets, corporate functions and private celebrations within the hotel.
As Conference & Events Manager, you will be responsible for ensuring the smooth planning, coordination and delivery of all events, consistently exceeding guest expectations and maintaining the highest standards of service.
You will lead, motivate and develop the Conference & Events team, ensuring all functions are delivered efficiently, profitably and in line with Harbour Hotels standards.
Key responsibilities include
- Managing the day-to-day operation of the Conference & Events department.
- Leading, coaching and developing the Conference & Events team to deliver exceptional guest experiences.
- Recruiting, training and inducting new team members and managing departmental staffing levels.
- Creating and managing departmental rotas in line with business demands and labour budgets.
- Allocating and overseeing departmental tasks to ensure efficient event delivery and operational excellence.
- Working closely with the Sales, Reception, Kitchen and Management teams to coordinate all event requirements.
- Monitoring service standards and ensuring compliance with health, safety and licensing regulations.
- Managing departmental budgets, stock control and labour costs.
- Conducting regular team briefings, performance reviews and training sessions.
- Proactively resolving guest feedback and ensuring customer satisfaction at every stage of the event journey.
The successful candidate will be highly organised, possess excellent communication and leadership skills, have exceptional attention to detail and demonstrate a passion for delivering outstanding hospitality.
Previous experience operating as a
Supervisor or management level within a Conference & Events, Banqueting or Hospitality environment is essential.
What's in it for you….
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant and enjoyable working environment for all of our team.
- Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on-the-job training and development with opportunities for internal promotion across our properties
- Hotel stay and Food & Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Programme
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills, experience and ambition we are looking for to join Harbour Hotels, then please apply with a full and up-to-date CV below.
Please note only those eligible to work in the UK or holding a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Conference & Banqueting Manager in Guildford employer: Harbour Hotel Guildford
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique on-the-job training, employees are empowered to grow within the prestigious hotel group. Located in stunning settings across the South, staff enjoy competitive salaries, generous discounts, and a supportive culture that values individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Manager in Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harbour Hotel Guildford. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harbour Hotel Guildford
Don't be shy about reaching out to Harbour Hotel Guildford directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Banqueting Manager in Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harbour Hotel Guildford and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harbour Hotel Guildford
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
