At a Glance
- Tasks: Oversee hotel operations and ensure guest satisfaction during night shifts.
- Company: Join the prestigious Harbour Hotels, known for luxury and excellence.
- Benefits: Competitive salary, career progression, discounts, and meals on duty.
- Other info: Exciting training opportunities and stylish uniform provided.
- Why this job: Be part of a winning team in a dynamic hotel environment.
- Qualifications: Experience in hotel reception and knowledge of Health & Safety.
The predicted salary is between 28000 - 30000 £ per year.
About Us
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
Role Overview
We have a superb opportunity for an Assistant Night Manager to join the team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, be able to run end‑of‑day reports and perform check‑in and check‑out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self‑motivated, organised and has a passion for service excellence.
Benefits
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on‑the‑job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Programme
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
Working Eligibility
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
Assistant Night Manager in Guildford employer: Harbour Hotel Guildford
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As part of a prestigious hotel group recognised as AA Hotel Group of the Year, you will benefit from competitive salaries, bespoke career pathways, and unique training opportunities, all while enjoying discounts on hotel stays and dining across our stunning properties in beautiful locations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the Assistant Night Manager role.
✨Tip Number 2
Show off your skills! If you have experience with Opera or similar systems, make sure to highlight that in conversations. Demonstrating your knowledge of reception processes can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by brushing up on Health & Safety regulations, especially Fire Safety. Being able to discuss these topics confidently will show that you're serious about the role and ready to keep guests safe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the Harbour Hotels family.
We think you need these skills to ace Assistant Night Manager in Guildford
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent service to our guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Night Manager role. Highlight any relevant experience, especially with reception systems like Opera, and mention your knowledge of Health & Safety. This will help us see why you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great candidate for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Harbour Hotel Guildford
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel operations, especially around reception duties and systems like Opera. Familiarise yourself with the end-of-day reporting process and check-in/check-out procedures, as these will likely come up during the interview.
✨Health & Safety Savvy
Since the role requires a sound knowledge of Health & Safety, including Fire Safety, be prepared to discuss relevant protocols and your experience in maintaining safety standards. This shows that you take guest and staff safety seriously.
✨Show Your Passion for Service Excellence
Harbour Hotels values service excellence, so think of examples from your past experiences where you went above and beyond for guests. Share stories that highlight your commitment to providing top-notch service, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel’s operations, team dynamics, or growth opportunities within the Harbour Hotels Group. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
