Operations Manager

Operations Manager

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hotel operations and ensure targets are met while championing team success.
  • Company: Join the vibrant Bristol Harbour Hotel & Spa, a premier destination for relaxation and luxury.
  • Benefits: Enjoy a competitive salary, bonuses, tips, and a dynamic work environment.
  • Why this job: Be part of a passionate team, drive impactful strategies, and enhance guest experiences.
  • Qualifications: Experience in hospitality management and strong leadership skills are essential.
  • Other info: This is a full-time role with 40 hours per week.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

  • Operations Manager
  • Bristol Harbour Hotel & Spa
  • 40 Hours a week
  • Competitive salary
  • Bonus
  • Plus Tips

The role

As Operations Manageryou will be the strategic business leader for the hotel to deliver strategies, provide exemplary leadership to ensure all targets are met and exceeded whilst being a true peoples champion. This role will be involved in every aspect of the hotel operation important to the commercial viability and ultimate guest satisfaction. The Operations Manager will be the key support to the General Manager whilst in the operation and will deputise in the absence of the General Manager. You will need to be truly passionate about hospitality and have a keen eye for detail. Previous experience working within a 5 star environment is desirable.
Who we are

Bristol Harbour Hotelis a elegant 19th-century property with an inspirational faade sits loud and proud in the middle of Bristols historic Corn Street, occupying the citys former Lloyds and Midland Bank locations. We have 42 bedrooms, and a relaxing subterranean HarSPA hidden in the former vault, Harbour Kitchen Restaurant, Along with our speakeasy-inspired Gold Bar, where we serve the citys finest cocktails, housed in the former bank managers office. We are one of Bristols most exceptional meeting and event venues, The hotel features three impressive, flexible rooms for any meeting, conference or event up to 400 attendees.

Whats in it for you.

Discounts

  • Discounted room rates for all Crew, across all Harbour Hotels
  • Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants
  • Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas

Health & wellbeing

  • Mental health and wellbeing support, for you and your immediate family
  • 24/7 GP services, for you and your immediate family
  • Bespoke nutrition & fitness advice for all Crew
  • Online health checks
  • Group Life Cover

Reward & recognition

  • Group and hotel based incentive schemes
  • Opportunity to attend our annual black tie Harbour Heroes awards

Development

  • Excellent progression opportunities within Harbour Hotels
  • Individual and bespoke career and progression pathways
  • Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits

  • Meals included whilst on duty
  • Competitive salary across all roles
  • Sophisticated & unique uniforms designed for Harbour Hotels

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

AMRT1_UKCT

Operations Manager employer: Harbour Hotel Bristol

At Bristol Harbour Hotel & Spa, we pride ourselves on being an exceptional employer that values our team members as the heart of our operations. With a competitive salary, bonus opportunities, and a supportive work culture, we foster an environment where you can thrive both personally and professionally. Join us to take advantage of our commitment to employee growth and development, all while working in a stunning location that enhances your experience.
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Contact Detail:

Harbour Hotel Bristol Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarize yourself with the Bristol Harbour Hotel & Spa's unique offerings and values. Understanding their brand and what sets them apart will help you align your vision as an Operations Manager with their goals.

✨Tip Number 2

Network with current or former employees of the hotel to gain insights into the company culture and operational challenges. This insider knowledge can give you a competitive edge during interviews.

✨Tip Number 3

Prepare to discuss specific strategies you've implemented in previous roles that led to improved operational efficiency or guest satisfaction. Highlighting measurable outcomes will demonstrate your capability as a strategic leader.

✨Tip Number 4

Showcase your leadership style and how you foster a positive team environment. As a 'people champion', it's crucial to convey your ability to motivate and develop staff, which is key for this role.

We think you need these skills to ace Operations Manager

Leadership Skills
Strategic Planning
Financial Management
Customer Service Excellence
Team Building
Operational Efficiency
Problem-Solving Skills
Communication Skills
Time Management
Budgeting
Performance Management
Conflict Resolution
Adaptability
Attention to Detail

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position. Understand the key responsibilities and expectations, so you can tailor your application to highlight relevant experience.

Highlight Leadership Experience: In your CV and cover letter, emphasize your leadership skills and experiences. Provide specific examples of how you've successfully led teams and met targets in previous roles.

Showcase Strategic Thinking: Demonstrate your strategic thinking abilities by discussing past experiences where you developed and implemented successful business strategies. This will show that you can fulfill the role's requirements effectively.

Personalize Your Application: Make sure to personalize your cover letter. Address it to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you believe you would be a great fit for Bristol Harbour Hotel & Spa.

How to prepare for a job interview at Harbour Hotel Bristol

✨Understand the Business Strategy

Familiarize yourself with the hotel's business strategy and how it aligns with the role of Operations Manager. Be prepared to discuss how you can contribute to achieving and exceeding targets.

✨Showcase Leadership Skills

As a people champion, it's crucial to demonstrate your leadership abilities. Share examples from your past experiences where you successfully led a team or improved employee engagement.

✨Know the Hotel Operations

Research the various aspects of hotel operations, from front desk management to housekeeping. Being knowledgeable about these areas will help you answer questions confidently and show your readiness for the role.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific situations you've faced in previous roles and how you handled them effectively.

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